any proposed solutions on the community forums. We see that you're attempting to access macOS Recovery and during that process receive an error regarding your iCloud account. I have read this post -> Enter a password to unlock the disk maci - Apple Community Discover three methods for regaining access to your data. The supplied icloud was unable to unlock this volume how can From the Mac login or boot screen, enter any wrong password ***** times to summon the "Password *****" box and a message saying "If you forgot your password ***** can reset it using your Apple ID" click on that (>) arrow icon to start the Apple ID based reset But none worked. However, regularly reviewing and updating such components is an equally important responsibility. When the macOS Recovery screen. Hello, Hmmm, are there other devices that could lock it or get a pin to add to the password entry? Click the arrow button to proceed. What volume are you trying to unlock? Click on the Utilities menu and select Terminal. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. It goes to a flashing ? folder icon. Fix 6: Restore from Time Machine 7. Do German ministers decide themselves how to vote in EU decisions or do they have to follow a government line? Looks like no ones replied in a while. mark symbol when It ask for your password? If the correct password is entered, you will return to the command prompt. it says the supplied iCloud was unable to unlock this volume. > Set password next to the account whose password doesn't work. The installation stalled and after rebooting the trouble began. Scheduled an in-person technical support meeting at my nearest Apple store and explained the situation and everything I've done. any proposed solutions on the community forums. I entered all details needed and the code text received by mobile. Dennis_w_d, Cant log into anything on Mac. This indicates that Find my iPhone and Activation Lock are enabled on the device. If so, have you seen the white ? Click the arrow button to proceed. Refunds. We're happy to share some information to help. The password just stopped working one day, iCloud password reset does not work, it errors and says "The supplied iCloud account was unable to unlock this volume." It is OS X El Captain comments sorted by Best Top New Controversial Q&A Add a Comment You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: It will ask you to enter the BitLocker password to unlock the drive. Please i need help. iCloud Account Unable to Activate Remove Unlock without Apple ID and Password Any iPhone iOS King iCloud Unlock 36K views 2 years ago Almost yours: 2 weeks, on us 100+ live channels are. Click Settings > your name > Password & Security. I have it send a code to a trusted device. If Disk Utility found no errors or repaired all errors, reinstall macOS. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I just cancelled and the reparation cancelled. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. 3. 3. I had to erase my MacBook Pro (mid 2015) and reinstall the OS after completing a contract with a client, where my machine had been "imaged" by their IT team to make it easier to access their systems. Asks me to update my icloud and I cant log into it. Thanks for using Apple Support Communities. . If you have changed your password, have you followed the steps in this article? Connect and share knowledge within a single location that is structured and easy to search. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! Edit: I actually deleted my hard drive and preformed a clean install of MacOS Big Sur when the MacBook repaired. No dice. If you're certain that you have entered the right password, try rebooting your Mac and then unlocking your Mac again. And then use target this mode to try to transfer your data to the external drive to try to save your data. The old key sent to Apple will not be able to unlock your newly-encrypted disk. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. The device is showing up under my apple ID. Copy this string for use in the next step. No. Recovery Assistant asking me to unlock FileVault. Ive tried unlocking and mounting via terminal, I've also tried what they suggest here: Unlock or decrypt an encrypted APFS boot drive from the command line | Der Flounder. I cannot login iCloud. For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. The machine seemingly can't connect to the internet to reset the password via Apple ID even though I have verified it is connected to Wifi. Hi There, Thanks in advance. A forum where Apple customers help each other with their products. Looks like no ones replied in a while. I've got the Mid 2015 15" Retina MacBook Pro (512GB SS), I've got a few different backup options, Time Machine via USB and Time Machine via network share, but I cant seem to access either of these to restore from (not sure if related to this issue or not), MacBook Pro with Retina display, It will eventually disconnect itself from Wifi if I click that option after about 10 seconds: Data security is at an all-time critical level. Apple may provide or recommend responses as a possible solution based on the information Step 1: Download AnyUnlock on your Mac/PC > Launch it. In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. I am connecting external drive to that other Mac. This site contains user submitted content, comments and opinions and is for informational purposes Can anyone suggest how to resolve this issue? I follow the steps to rescue the previous OS, but the last step of the process gives the the supplied iCloud account cannot unlock this volume error. You should choose those that suit your needs. Type: MacUser:volumes admin$ diskutil mount /dev/disk4. ": Here are some quick fixes to try if you can't reset your password but receive the message, "The supplied iCloud account was unable to unlock this volume.". macOS 10.13. mac to a recovery partition or an internet-based recovery. You must log in or register to reply here. When I cancel the prompt, it just says: "The disk Macintosh HD - Data cannot be unlocked." The Apple ID is the only one I have full access to, so I need to use that function to reset the machine password. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Apple disclaims any and all liability for the acts, Press Windows Key + R to open the Run box. To start the conversation again, simply Here, we'll walk you through the solutions to the error and help you unlock your Mac. IT workers must keep up to date with the latest technology trends and evolutions, as well as developing soft skills like project management, presentation and persuasion, and general management. It won't take profile password or icloud password. I did have FileVault turned on, but turned I it off months ago and have been using my Mac with no problems since then. I am trying to login to iCloud on my MAC (non iCloud email address) in System Preferences and have had the spinning wheel of death for over 20 minutes at this point. Was Galileo expecting to see so many stars? provided; every potential issue may involve several factors not detailed in the conversations Home
The device is showing up under my apple ID. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. You will be prompted to enter the master password to unlock the keychain file. Do you recall if FileVault was enabled prior to this issue? If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. omissions and conduct of any third parties in connection with or related to your use of the site. Create an account to follow your favorite communities and start taking part in conversations. If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. A few lines below this value, youll find the UUID. In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. +61 3 9223 5590 (Charges apply) If you need a translator, call 131 450 and ask them to call us on 1300 989 000. He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. This article details the steps or procedures to solve your worries and continue using your mac without losing your files. Tried the Reset Password utility in the Recovery Assistant. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. 1-800-MY-APPLE, or, Sales and The Supplied Icloud Account Was Unable to Unlock This Volume I am detailing my journey through this update on my Macbook Pro so that it can help others. Can't do any of that with FileVault enabled. Yes. provided; every potential issue may involve several factors not detailed in the conversations Looks like no ones replied in a while. Why are non-Western countries siding with China in the UN? We've tried over 50 iterations. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? diskutil corestorage unlockVolume UUID -passphrase recoveryKey. To start the conversation again, simply Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. 2. Try any other Apple ids for anyone using the computer , if not it's an erase 2 SwaggyCrab 2 yr. ago Yup I logged in on my previous iCloud and it worked 1 SwaggyCrab 2 yr. ago I found this not to be the case. Big "uh-oh." 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Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. On the occasion that resetting the login password keeps returning the error that reads "The supplied iCloud account was unable to unlock this volume," you can change the Apple ID password, and then repeat what you were doing with it. When I click 'Forgot Apple ID or password? iOS 16 + Fix Unable to Activate PRO HUB 2.56K. Quick summary: I tried to install Big Sur on a Macbook Pro (Retina, 13-inch, Mid 2014) but this failed and now I can't access it anymore. Open System Settings and click on Apple ID. Thanks. The. After I repaired Macintosh HD, I clicked on Macintosh HD - Data, and repaired it. If you still see "The supplied iCloud account was unable to unlock this volume." A forum where Apple customers help each other with their products. Or mount the volume! omissions and conduct of any third parties in connection with or related to your use of the site. If you can log in to iCloud.com, then your Apple ID and password are correct. Apple may provide or recommend responses as a possible solution based on the information Apples FileVault 2 encryption program is highly recommended as a best practice for protecting data, especially mobile users confidential data. Enter the following command to unlock the FileVault Master keychain. The battery ran out and it was left 100% dead for a good while. Suddenly I got a message to reset my login password and if I go through all the process it ends with The supplied iCloud account was unable to unlock this volume MacBook Pro Posted on Apr 16, 2020 8:35 AM Reply I have this question too (37) All replies Page 1 of 1 BDAqua Level 10 (222,931 points) Method 1: Re-sign in Your Apple ID on iCloud Method 2: Make Sure That You Have a Good Wi-Fi Network Method 3: Reset Network Settings to Fix "Apple ID Verification Failed" Method 4: Update iOS System Method 5: Turn Off "iCloud Backup" Option Method 6: Fix Verification Failed Error with iOS System Recovery How do I unlock my iTunes account when my old e-mail is unavailable? 2 years ago 451 1. Not sure. Once your iOS device is detected, the interface below will display. Apr 17, 2020 9:45 AM in response to Omarmalawadi. Which is why yours does t unlock it. You're also provided with a new recovery key and have the option of sending this new key to Apple. Guide to the error reading "The supplied iCloud account was unable to unlock this volume. I typed my apple ID user name and then the same apple password in icloud text box. I was hoping to run some command-line codes to reset the password or create and admin account. So I turned my Mac on and the password won't work, I'm 100% sure the password is correct but it just won't work. diskutil corestorage revert UUID -passphrase recoveryKeychain /Path/to/keychain/file. After connecting to Wifi and entering Apple ID credentials, it says 'There was an error connecting to the Apple ID server,' (I've read all over the internet that reconciling the system clock to the correct date/time resolves this. iOS 16.3 iCloud Unlock!! rev2023.3.1.43269. Copy this string for use in the next step.. It only boots to the Recovery OS which isn't helpful. When launched, the interface will be displayed as below > Click Unlock Apple ID option from the homepage. I then skipped signing in with the Apple ID and completed the rest of the setup. In this case, click "Forgot all passwords?" Yes However, following the steps in the above post, I cannot see the unlinked old partition in the Disk Utility, only a single HD - Data volume (with the greyed out -) as below. Any attempt has been unsuccessful. Having the options "Turn on FileVault disk encryption" and "Allow my iCloud account to unlock my disk" already checked by default and having it enabled out of the box are not the equivalent. Throughout her 3 years of experience, Jessica has written many informative and instructional articles in data recovery, data security, and disk management to help a lot of readers secure their important documents and take the best advantage of their devices. The device is showing up under my apple ID. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) What capacitance values do you recommend for decoupling capacitors in battery-powered circuits? I definitely turned it off (and no one else has access to my Mac). You are using an out of date browser. How do I unlock?? Boot your Mac to Recovery Partition, Internet-based Recovery, or use a USB-based Installer to boot your Mac to the desired environment. provided; every potential issue may involve several factors not detailed in the conversations Instead, you will see the utilities window where you can open Terminal to reset the password. I tried entering my user login password and my iCloud (Apple ID) password. Once decryption is complete, you can click the "Turn On FileVault" button. Keep in mind - Apple is trained to be suspicious of requests to unlock an account from a different country since you've enabled enhances security of two step authentication on your account. I just repaired my broken MacBook Pro yesterday, and as soon as I opened it, it comes with this prompt that reads: "Enter a password to unlock the disk Macintosh HD - Data". 3 years ago 9011 1 Where isn't your password working? How did you finally solve this as I have the same issue. A forum where Apple customers help each other with their products. With the UUID, enter the following command to unlock the disk. User profile for user: Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. But still its failing. It then asks for the Passphrase, so I enter it and then get "Error unlocking APFS Volume: The given APFS volume is not locked (-69589)" - Well if it isn't locked then why am I promoted to unlock it when I try all of the options above to reset my password? Torsion-free virtually free-by-cyclic groups. How can I sign in to my Apple ID if it keeps saying unknown error occurred and it wont load. Did you try changing the password on any other apple device? Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. Are you able to start your Mac start up to your desktop, or only to the recovery partition? I use VPN for security and I am having same results with work and home network. Thanks for the picture. Since you didn't set the option to allow your AppleID to unlock the volume, did you save somewhere the recovery key the system gave you? This site is not affiliated with or endorsed by Apple Inc. in any way. This way, your data is still intact. Looks like no ones replied in a while. PTIJ Should we be afraid of Artificial Intelligence? It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Second opinion] I cannot open it- I am locked out! Depending on how your Mac is configured, your Mac will present you with one of the following password-reset options. 6. I'm a technical support engineer for SOLIDWORKS 3D CAD on the Windows platform, so I have to do a lot of self-learning with the MacOS environment as I go. Any insight or ideas would be much appreciated!! The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,600],'techgamin_com-leader-2','ezslot_6',169,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-2-0');One effective way is to reset your password from the Mac OS Utilities menu. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. Refunds. iOS 16 + Fix Unable to Activate - YouTube 0:00 / 7:58 iOS 16.3 iCloud Unlock!! when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. Youll receive primers on hot tech topics that will help you stay ahead of the game. Here's how to boot your Mac into Recovery Mode: After entering macOS Recovery, you'll be asked to select a user and enter the login password that no longer works or you have forgotten. All postings and use of the content on this site are subject to the. All postings and use of the content on this site are subject to the. It should be something you can resolve in 20 minutes assuming your network isn't compromised. An unknown error occurred." Without your recovery key - you're in a precarious state. Click the ? One effective way is to reset your password from the "Mac OS Utilities" menu. If you forget your Mac's login account password, you might not be able to access the data stored on a FileVault encrypted drive. only. When I check the Wifi item in the menu bar, I am still connected. So recently I have been facing an issue where I cannot unlock my apple ID. any proposed solutions on the community forums. Hi. A forum where Apple customers help each other with their products. diskutil corestorage revert UUID -passphrase recoveryKey. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? ask a new question. Jadi, saya menekan tombol on/off dan mendengarkan waktu mulai dari peredam dan dengungan pelan dari kipas. Fix 3: Reset your password from macOS Recovery, 4. Click the ? The best answers are voted up and rise to the top, Not the answer you're looking for? Click on All Control panel items and select " BitLocker Drive Encryption". We ask, as this error is related to the FileVault encryption process. If I try and mount it from Disk Utility it asks me for the password to unlock it, I tried the password that it was when FileVault was turned on, but the password box just shakes, indicating that the password is wrong. Press J to jump to the feed. Once completed, click the Reset Password button. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. What on earth is going on!?? Will Photos On My Phone Be Deleted After Syncing? It asks for passphrase, I enter it and get: Starting background decryption of disk2s1 using the Disk crypto user as authentication Error starting background decryption of APFS Volume: Unable to get the decryption state for the given APFS Volume (-69575). Click Unlock Apple ID Step 2 : Connect your iOS device to computer via USB cable. Disable BitLocker and Unlock the Drive from Control Panel. Check key caps! Check out our top picks for 2023 and read our in-depth analysis. The computer is essentially frozen. Volume shadow copies. 5. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. only. Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. Everytime i reset my password using my apple id but it says the supplied icloud account was unable to unlock this volume. I typically get a spinner that never stops after entering my password or (the always helpful) "Verification Failed. The terminal will notify you with a message if that is the case. Is that right or am I off with that assumption? 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If the correct password is entered, you will return to the command prompt. null, User profile for user: Fix 3: Reset your password from macOS Recovery 4. Many Thanks in advance. We also went to the Disk Utility to unlock the harddrive but here it also wont accept the password. Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: call Step 1: Launch iPhone Unlocker. My password all of a sudden doesn't work on my macbook pro. Nov 11, 2021 11:46 AM in response to sokhorncam. Apple disclaims any and all liability for the acts, Exhausted pw reset options: received incorrect password error when trying to unlock the volume, Apple ID recovery unsuccessful ('supplied icloud account was unable to reset password'). I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. MacBook Pro 13", I've tried just about everything I can think of to fix it but nothing works. I dont have another other apple device. Apple disclaims any and all liability for the acts, If the command completes successfully, the drive will be unlocked and mounted in the session. Stack Exchange network consists of 181 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers. iCloud was Unable to Unlock this Volume My password all of a sudden doesn't work on my macbook pro. Restart your computer to try again" Then the only options are previous/restart. Share your FileVault recovery experiences in the comments. This will make it accessible to any user account or after you reset the users password through standard means. At this point, her Apple ID is the only credential I can independently verify is accurate. When these are not included in the export, the source cannot be re-indexed in the target case. Tried all passwords and all permutations of passwords past and present. Omarmalawadi. Apple may provide or recommend responses as a possible solution based on the information On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Please help. Forgot your Mac password? I did it multiple times, with the same result. 1700, Tianfu Avenue North, High-tech Zone, 2. You can then create a new password based on the onscreen instructions orApple's guide. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-leader-3','ezslot_7',179,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-leader-3-0');Read Also: Is 256GB enough for music? A few lines below this value, youll find the UUID. In order to reset a forgotten password you have to. enter your password No help. only. Will this resolve the issue? Press question mark to learn the rest of the keyboard shortcuts. 3. Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). Apple Footer. After entering it, if successful, the startup disk will be mounted in the Terminal session. Password is correct. I obviously cannot do this because I cannot enter the machine.) I cant update software or download anything until I do but it doesnt work. In order to unlock it you need to click on the Finish case merging in the case details panel. Monday to Sunday: 8:00am - 9:00pm. I know my password is correct because it wouldn't have prompted me to unlock account. Real cool, Apple. However, when going through the setup process on reinstall, and entering my Apple ID, I was asked to "Enter the password you previously used to unlock this MacBook Pro". My wife left her computer unused for many months. I assumed this was the same password as before, but I got a popup asking to "Enter the passcode you use to unlock
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the supplied icloud was unable to unlock this volume