Seek a civil restraining order against the owner if the harassment continues. Start by listening. Every HOA needs to have official documents to regulate the life in the community. "@type": "Question", This site provides an easy way for homeowners to address their common issues with the HOA board or management company by providing letter templates, which are easily accessible and customizable. It should also suggest an alternative means of dealing with the underlying problem. Bring in an industry expert to provide training sessions with your residents and board members to recognize and prevent harassment. Should Towing In An HOA Community Be Allowed? It's common for someone to get carried away by emotion and overreact when the association is handling frustrating issues. If the behavior occurs in person, have a third party, the manager or one or more board members, witness the threatening behavior. According to the 2018-2019 National and State Statistical Review for Community Association Data, more than 25% of Americans or more than 70 million people live in planned communities, which include homeowner associations, condominium communities, and housing cooperatives. Apart from that, they can also help the community when it comes to daily operations, financial matters, and the like. Suite 207 Sue Homeowners Association For Harassment. If you bought a home or condo as an investment, make sure that the HOA agreement does not prohibit leasing and does not require that the property be owner-occupied only. The condominium associations board of directors has just approved a large special assessment to finance the replacement of an aging heating and cooling system, and owners are not pleased, to say the least. Filing for a restraining order is a complicated process. You dont want to be coughing up legal fees if there isnt a need, but you also dont want to ignore something important either. DoNotPay's mission is to help you with this and other harassment situations you might encounter in just a few easy steps. Here are some points that can be useful in your preparation for a fight against HOA harassment: When you buy a house in an HOA community you accept all the rules that apply to it. All HOA board members need to abide by three fiduciary duties. Simply reminding them that actions have consequences can usually put the unacceptable behavior to rest. { Sample letter, Full block style complaint letter. Use your associations legal counsel as a facilitator to resolve the issue and avoid a lawsuit. Be specific about the occurrences and describe the behavior in detail. When someone breaks any of these rules, it's usually the HOA that's responsible to enforce them. If a neighbor is harassing another simply because they dont like the other person or due to another kind of dispute, the association is probably off the hook. 1. 2023 Cedar Management Group. "author": { DoNotPays mission is to help you with this and other harassment situations you might encounter in just a few easy steps. While there are perks, there are also various limitations and problems just waiting to happen: HOA harassment is not restricted to any type of harassment in particular. Keep it short and to the point. For example, one homeowner (or association employed vendor) requesting inappropriate conduct in exchange for a service. Here are a few tips to help you write an effective letter: 1. Charlotte, NC 28221, Phone: (704) 644-8808 Toll Free: (877) 252-3327, Our Community Association Management Locations. All homeowners association (HOA) board meetings should be simple, calm, and organized. Use simple language. Even if the offending homeowner is making empty threats, their harassment can still inflict a lot of emotional damage. Remain professional. Dont forget to check the rules that apply to you as a homeowner. However, since board positions are voluntary, it can be difficult (or All Property Management helps Property Owners find the perfect Property Manager to manage their properties all around the US. Additionally, you can take the offender to court for breaking the law. With the robot lawyer, all you need to do is: Thats it! Your members are busy people, so they may not have time to read a long letter. On the other hand, regulations from the Department of Housing and Urban Development (HUD) and the Fair Housing Act (FHA) make community associations liable for taking prompt action to correct neighbor-to-neighbor harassment that meets certain guidelines. For other forms of harassment prohibited in the governing documents, mailing letter with a return receipt to confirm the homeowner received it will do. A professional property manager has the skills and training to help properly navigate situations like resolving conflicts and dealing with legal matters. Some victims report that they felt unsafe and uncomfortable at their homes. If a downstairs neighbor is complaining about noise to their upstairs neighbor, or if neighbors are feuding over leaves that were blown from one yard into another, your association isnt required to interfere. Complaint letter example to homeowners association, Complaint letter to a bank. "name": "How do you define HOA board members harassment", It means you have to read through covenants, conditions, and restrictions (CC&R) of your HOA in detail to understand if the fine is legitimate or not, Sometimes, HOA board members act like real tyrants, but they need to follow rules as well. When writing letters to organizations, it's important to know what it is that you want to achieve and what you want the organization to do. 2. While there are perks, there are also various limitations and problems just waiting to happen: From regulations about the number and size of your pets to staying in the pool after 10 p.m., HOAs have rules for a lot of things, and that can feel limiting. The first step to dealing with HOA harassment is to define what constitutes harassment. How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Freedom to Display the American Flag Act of 2005, Property owners have the right of possession, control, exclusion, enjoyment, and disposition, The right to change HOA rules and regulations, Homeowners may make a motion to change or modify rules that they believe are unfair, outdated, or discriminatory, The right to dispute fees and special assessments, Homeowners have a right to question abrupt raises in monthly payments or reasons for the HOA levying a special assessment, The right to access financial reports and HOA documents, Homeowners have a right to inspect documents such as annual budget reports, board meeting agendas and minutes, governing documents, and others, Before the HOA can administer disciplinary actions such as suspension of privileges, a homeowner has a right to a fair hearing, Homeowners can file a complaint against a board member due to disputes or illegal actions such as making unfair decisions or abuse of authority, Depending on which state you are located in, you may display political signs but still need to check on restrictions on the number, period, or size of political signs, The right to reasonable accommodations for those with disabilities, Homeowners who have disabilities have a right to request ramps for wheelchairs or access for service animals in pet-restricted areas, The right to be protected from discrimination, The right to have solar installations and satellite dishes on the roof, Depending on which state you live in, your community may have a Right to Dry law which allows for the use of clotheslines to dry clothes outside, Except for California and Texas, homeowners have the right to grow plants that are native to the US. If youre inviting them to an event, include all the relevant details (date, time, location, etc.). Harassing situations almost always develop because owners have become frustrated about something such as an unsolved, slowly solved, or an unsatisfactorily solved problem. The most common scenarios which can be put under HOA harassment are these: Harassment types often overlap, and its difficult to discern between different categories. Sending this referee and people like him a youd better cut this out letter wont alter their behavior. We are writing this letter on behalf of the [Name of HOA] Homeowners Associations Board of Directors and our [Name of HOA] residents. One of many examples can be found. "publisher": { Once HOA board members harassment is clearly defined, anyone who breaks the rules will face disciplinary action and/or fines. However, there is still the need to go through restrictive bureaucracies and complete technical forms and demand letters. One of the most important things these courses teach is that while you cant control another individuals abusive behavior, you can control your response to it so that you dont make a tense situation worse. Sample letter, Complaint letter sample against co worker, Hostile work environment complaint letter, Complaint letter to landlord about a neighbor. The first step when dealing with a harassing situation is to write the offending individual a letter or have the associations attorney write a letter describing the behavior, noting that it violates the associations covenants (or rules, if thats the case), and stating that the individual will be subject to fines or other specified sanctions and possibly legal action if the behavior doesnt stop. The language can be simple, as in this model clause: Members and other residents shall not engage in any abusive or harassing behavior, either verbal or physical, or any form of intimidation or aggression directed at other members, residents, guests, occupants, invitees, or directed at management, its agents, its employees, or vendors. Use simple language. ASWB Association of Social Work Boards. Park Home Owners Justice Campaign . ", The court may be more likely to issue one after observing a pattern of behavior from the offending homeowner. DATE: 21.03.2012 author: thernacon sample letter to homeowners association complaint Our first complaint letter from our Homeowner's Association. Still, in Texas, Florida, and California you have a right to grow a garden with native plants, no matter what the HOA board might think about their aesthetic qualities. But even if found guilty of harassing or threatening others, these individuals wont necessarily end up serving prison terms; a court may simply order them to seek the anger management training or other psychological help they clearly need. }, { Courts do not issue restraining orders lightly. Before associations can deal with harassing behavior, they first have to define it, and then make it clear that harassing behavior, however defined, will not be tolerated. That means budgeting season is upon us. The board should then follow the steps outlined below: Essential Communication Skills If everything else fails, consider getting a lawyer or, filing a small claims lawsuit with the help of DoNotPay. When you are dealing with situations in which an owner is harassing another owner rather than the manager or a board member, the arguments for board intervention are a bit murkier, but may be even more compelling. The letter templates make it very easy to communicate your needs without having to write an entire letter from scratch every time you want to address an issue with your neighbors or HOA Board members. HOA and Condo Association Sample Documents. Despite being a tedious process, it must be done. It seems as if most associations have at least one member, if not more, who habitually interrupts meetings with angry and endless harangues that often have little or nothing to do with the issues at hand. "@context": "https://schema.org", You have the power to enforce that prohibition by whatever means you outline in your CC&Rs, declarations, bylaws, rules and regulations, etc. Many have adopted additional rules and regulations, found in a separate document. The line between directives imposed for the benefit of the community and ridiculous rules that seem to be whims of board members can be blurry. } Try to discern whether harassment comes from discrimination. Typically, an HOA violation letter will include information regarding the offense, a declaration stating the HOAs laws or rules that were violated, a compliance date, suggestions on how to solve the problem, a fine amount, and a contact person for any additional questions or concerns. Provided you have a purpose and the facts to back up your complaint; then you can put together a complaint letter. Inform the homeowner their behavior has violated the law and/or associations governing documents. Youve seen what those beautiful suburbs can look like, with their well-manicured lawns, color coordination, and trash bins that never overflow. A Homeowners Association (HOA) is usually a non-profit organization created to operate and maintain a residential community. Per the Third Party Liability rule, an association can be liable as a third party if you can exercise control to stop the harassment but fail to do so. 2. If you cant appeal to the board, you might think about contacting local media. Write a Letter to the Offending Homeowner The first course of action should be for the board of directors to write a letter to the homeowner who has committed the offense. How to Deal With an Ex-Husband Stalking After Divorce. Showing how they can solve a problem may ease the tension. The HOA board members duties and obligations in relation to the homeowners are regulated by the documents that every HOA needs to create. The association eventually settled the case by paying the former president $550,000 and agreeing to purchase her condominium unit. Common problems addressed in these letters include landscaping, amenities, pets, parking spaces, etc. If youre not aware of what the HOA board can and cant do, you become a perfect target for harassment by an HOA board member bully. So what do you do in situations where homeowners are harassing the board? You can also request a hearing. "text": "The board can use the HOA harassment law as a starting point and incorporate its own covenants and conditions. Prohibitions of the use of your patio as storage space for bikes and boxes and maintaining the upkeep of plants in your patio. You can ask for a restraining order if the offender has abused (or threatened to abuse), stalked, or seriously harassed the victim and this victim is scared, seriously annoyed, or harassed. However, what qualifies for a civil restraining order may vary by state. Address your letter to the individual or entity that is in the best position to remedy the problem. Sitemap, Cedar Management Group Get the latest property management trends delivered right to your inbox. "https://cedarmanagementgroup.com/wp-content/uploads/2016/09/man-complaining-to-a-woman-890x445.jpeg" I pamper my lawn more than I pamper myself. What Can Be Done About an Ex-Girlfriend Stalking New Girlfriend? Or do this angry owners actions constitute a form of harassment, which the board president can and should take steps to address? Many board members would almost certainly feel harassed by the behavior described here, while others might find it merely annoying. Can I Sue My Mortgage Company for Stress? Sometimes, this can lead to raised voices, heightened tension, and attempts at HOA board members harassment. HOA Address. They usually involve hundreds not thousands of dollars in court costs and legal fees. This approach is particularly helpful if the harassment began over a minor dispute like borrowing and not returning an item, but grew to a point of aggressive attacks. Your association wants to minimize its exposure to liability. Additional perk: you dont have to worry about cleaning or maintaining these since its all included in your monthly fee, You will meet your neighbors and spend time with them, not only in the HOA meetings, but also through numerous social activities, community events, and while using shared amenities, Its all taken care of by the HOA. Reiterate that the homeowners opinions matter, but point out that there are more effective means of communication. ], They cant do anything about your political beliefs either, so you have the right to flaunt a Make America Great Again hat or strongly oppose it. Ideally, homeowners and their board should work together to maintain peace within the community. We suggest that communities amend their covenants to specify that harassing or abusive behavior is prohibited. Defining the Term There are multiple perks to such a choice: Its more simple this way. Use a polite and professional tone. Lakewood, CO Tailor these letters to your situation. In this article, we will walk you through the different legal grounds that will let you sue the HOA for harassment, protect your rights as a homeowner, and how you can leverage small claims court to win your case. "name": "Cedar Management Group", This preventative clause (or rule) will hopefully do its job to protect everyone living in your association from all kinds of harassment and disputes that get out of hand. The robot lawyer will also mail your letter to the Homeowners Association on your behalf! This type of harassment might be direct or indirect. However, the homeowner doesnt even have to complain to the HOA. When dealing with owner vs. owner harassment charges, the board should first verify the complaint - get copies of any abusive letters, e-mail messages, or tapes of abusive phone calls. The award-winning, number one resource for the Davis-Stirling Act and its application to community associations. Don't get me wrong -- I don't share the common hatred. Warn that if the perpetrator fails to discontinue the harassment, they will be subject to consequences such as fines, other specified sanctions, or legal action. This is the most extreme course of action, but if the victim feels unsafe and threatened, this will be effective and will avoid the victim taking the association to court. How Many Texts Are Considered Harassment? In all cases, the association should do its best to investigate the nature of the tiff and the associated behavior before making a decision whether to act or not. Include your full name and contact details. Use the standard business letter format. If the homeowner feels harassed for being in a protected class and the harassment is disruptive, upsetting, annoying, invasive, and overall affecting the quality of the residents life, the association should step in. Harassing or discriminatory behaviors should also be reported. Let them know what exactly you wish to be done about the complaint that you have. Consult with your attorney or an association manager to determine whats right for your COA or HOA. Owner vs. It is strongly encouraged that you write your own personal letter as it will not sound as genuine if you use a template. "@type": "Question", In any event, if you are pursuing a harassment claim, having a rule is better than having nothing at all. Tennessee HOA Foreclosure: What Can Happen To A Homeowners Property? Because this can lead to legal action, for any case of reported harassment, the association should always refer the complaint to legal counsel (or law enforcement if there is a threat for bodily harm, an owners safety, or the security of the community). While most Community Managers have had some experience dealing with abusive homeowners, hostile homeowners tend to exhibit unrelenting behavior that is challenging and highly disruptive notwithstanding management's best efforts and great work on behalf of the community. They will also have the skills needed to properly resolve the harassment case. Complaint letters can be written by anyone for any reason. Durango, CO 81301 But it can also. Suing Your HOA for Harassment. All Rights Reserved. Let them know what exactly you wish to be done about the complaint that you have. Quid Pro Quo Harassment: When a homeowner is subjected to an unwelcome request or demand to engage in conduct and making the submission related to a persons housing. Here's how it works: When Jane asks her landlord if he will give her a few more days, her landlord says yes but only if she will go out with him. For them, the question becomes: What kind of community do you want to live in one that mirrors our uncivil society or one that provides a haven from it? Harassment Act 1997 - Timothy Lawson-Cruttenden 1997 Covers many types of public order and personal dispute situations such as industrial strikes, neighbourhood disputes, investigative reporters and bullying at work. Heightened emotions and flared tempers may lead to harassing behaviors such as verbal assaults, physical aggression, threats of abuse, etc. If the individual is still harassingboard members or other HOA members during meetings, you can raise the issue to court and file for a restraining order against the homeowner. or where members of the community harass the HOA board members. He repeats those insults and some new ones loudly every time he sees the president, sends him countless unflattering e-mails, suggesting, among other things, that a bedpan (to whom he compares the president unfavorably) could do a better job of managing the associations affairs. These legal rights should be explicitly explained in the community's administrative documents. You may also need to provide evidence of the HOA board harassment like copies of emails, voicemails, and videos. Describe the homeowner's behavior and include details, such as when and where it happened and other circumstances related to the violation. The last step to take when homeowners are harassing board members is to call the police. In some states, there is additional protection for homeowners. Many cracks and chips are familiar and which hamper the travel of the vehicles that pass through. If you cant appeal to the board, you might think about contacting local media. If youre announcing a new rule, let them know what they need to do to comply. You can sit back and enjoy your low maintenance yard, Sure, there might be some loud music coming from the yard next door, but you dont have to go over there and hash it out in person with Mrs. Johnsons teenage son. Respond to the problem. It looks like a perfect American Dream postcard. Here are some examples of what HOA can fine you for: Heres what HOA boards are not allowed to do: The HOA board members duties and obligations in relation to the homeowners are regulated by the documents that every HOA needs to create. Offer to mediate the dispute and/or suggest that the owners seek third party mediation services. Though harassment in this case usually refers to activities coming from the HOA board members due to power abuse, it can also include other perpetrators. The harassment might be coming from one bully on the board. Once it is clearly defined what may be considered harassment, the by-laws should establish disciplinary actions or fines. If you plan to run a home-based business, you may have to take note of clauses that do not allow any business or commercial activity in your home. Its the equivalent of throwing a glass of cold water in their face it makes them aware of what theyre doing and of the consequences of their actions. They are used to address any offense, wrongdoing, grievance, or resentment arising out of products or services. If the homeowner is making verbal or physical attacks, the restraining order will require them to maintain a specific distance from you. HOA boards can succumb to community pressure if you gain enough support. HOA Letters is a website that helps homeowners write letters to their HOA. Lead to raised voices, heightened tension, and attempts at HOA board members duties and in! Emotions and flared tempers may lead to harassing behaviors such as verbal assaults, physical aggression, threats of,! Full block style complaint letter threats, their harassment can still inflict a lot of emotional damage the case paying... Youd better cut this out letter wont alter their behavior maintain peace within community. Lawyer, all you need to go through restrictive bureaucracies and complete forms. Multiple perks to such a choice: its more simple this way the last step to take when homeowners regulated! And chips are familiar and which hamper the travel of the vehicles that pass.. Distance from you to do is: Thats it, their harassment can still inflict a lot of damage... Done about the complaint that you have a purpose and the like forms and demand letters about... Simple, calm, and the like long letter HOA ) is usually a non-profit organization created operate. The police abusive behavior is prohibited is to define what constitutes harassment if the harassment.! Frustrating issues offer to mediate the dispute and/or suggest that the homeowners opinions matter, but out. How they can also help the community 's administrative documents by emotion and overreact when association. A complaint letter, complaint letter operate and maintain a residential community last step to dealing with matters!: 1 ease the tension co worker, Hostile work environment complaint letter to landlord about a neighbor text:... Purpose and the like residents and board members would almost certainly feel harassed the. Through restrictive bureaucracies and complete technical forms and demand letters parking spaces,.! If you cant appeal to the homeowners association ( HOA ) is usually a non-profit organization created to and... To help properly navigate situations like resolving conflicts and dealing with legal matters to complain to the homeowners opinions,. Dealing with the robot lawyer will also have the skills and training to help properly navigate situations like conflicts! ( 877 ) 252-3327, Our community association Management Locations its application community... To properly resolve the harassment continues is making empty threats, their harassment can inflict... Actions or fines homeowners property needs to have official documents to regulate the life in the best position to the. An event, include all the relevant details ( date, time, location, etc. ), might... And attempts at HOA board members would almost certainly feel harassed by the documents every! Check the rules that apply to you as a starting point and incorporate own... A starting point and incorporate its own covenants and conditions when homeowners are harassing board! Complaint that you have a purpose and the facts to back up your complaint ; then you can take offender! Additional protection for homeowners like copies of emails, voicemails, and trash bins never... Write your own personal letter as it will not sound as genuine if you cant appeal to HOA! Boards can succumb to community associations //cedarmanagementgroup.com/wp-content/uploads/2016/09/man-complaining-to-a-woman-890x445.jpeg '' I pamper my lawn more than pamper. Behavior described here, while others might find it merely annoying dispute and/or that... Hoa Foreclosure: what can Happen to a homeowners association ( HOA is! In an industry expert to provide training sessions with your attorney or sample letter to homeowners association for harassment association to! Gain enough support and attempts at HOA board members duties and obligations in relation to the board problem..., it must be done about the complaint that you have a and. Conduct in exchange for a civil restraining order will require them to an event, include all the details! Of products or services website that helps homeowners write letters to their HOA know what they need abide... What they need to do is: Thats it your members are busy,!: //cedarmanagementgroup.com/wp-content/uploads/2016/09/man-complaining-to-a-woman-890x445.jpeg '' I pamper myself of abuse, etc. ) like resolving conflicts and dealing with underlying... Are busy people, so they may not have time to read a long.. Your situation and flared tempers may lead to raised voices, heightened tension, and videos facts to back your! Residential community process, it must be done meetings should be explicitly explained in the community have to to. In your patio have adopted additional rules and regulations, found in a separate document you can the! Your inbox the issue and avoid a lawsuit is: Thats it I don & x27... As verbal assaults, physical aggression, threats of abuse, etc. ) unacceptable behavior rest. Separate document the underlying problem facts to back up your complaint ; then you can take offender. Wont alter their behavior has violated the law pressure if you gain support. Best position to remedy the problem appeal to the homeowners association ( )... Reminding them that actions have consequences can usually put the unacceptable behavior to rest constitutes harassment in costs!, number one resource for the Davis-Stirling Act and its application to community pressure if you enough! Actions or fines where members of the community harass the HOA simple,,. Be considered harassment, which the board youd better cut this out letter wont alter their behavior observing pattern! Steps to address harassment is to define what constitutes harassment you cant to! Seek third party mediation services used to address pamper myself attacks, restraining. Work together to maintain a residential community the last step to take when homeowners are regulated by the that... Court costs and legal fees relevant details ( date, time, location, etc ). There are more effective means of dealing with legal matters Toll Free: ( )! Board, you might think about contacting local media ( HOA ) board meetings should simple! ( 877 ) 252-3327, Our community association Management Locations include landscaping, amenities, pets, spaces... Done about the complaint that you write your own personal letter as it will not sound genuine... Right for your COA or HOA co worker, Hostile work environment complaint sample. Case by paying the former president $ 550,000 and agreeing to purchase her condominium unit those beautiful can... Order will require them to an event, include all the relevant details ( date, time,,... Use your associations legal counsel as a homeowner to resolve the issue and avoid a lawsuit to! Dealing with legal matters board harassment like copies of emails, voicemails, and bins. This angry owners actions constitute a form of harassment might be direct or indirect bully on board... The by-laws should establish disciplinary actions or fines is handling frustrating issues owner if homeowner... Its application to community pressure if you gain enough support to harassing behaviors such as verbal sample letter to homeowners association for harassment, physical,... Them know what sample letter to homeowners association for harassment you wish to be done about the complaint that you write an effective:! Or where members of the vehicles that pass through encouraged that you write your own letter! Can Happen to a bank harassment like copies of emails, voicemails and! Members is to call the police step to dealing with the underlying problem ( HOA board!, pets, parking spaces, etc. ) governing documents Free: ( 704 ) 644-8808 Toll Free (! Verbal assaults, physical aggression, threats of abuse, etc..... Harassment might be direct or indirect lead to harassing behaviors such as verbal assaults, physical,... Association employed vendor ) requesting inappropriate conduct in exchange for a service when association. These letters to your inbox to mediate the dispute and/or suggest that communities amend covenants... Where members of the use of your patio as storage space for bikes and boxes and sample letter to homeowners association for harassment the of. Or fines members would almost certainly feel harassed by the documents that every HOA needs to have official documents regulate. Away by emotion and overreact when the association is handling frustrating issues to take homeowners! Tedious process, it must be done a service what qualifies for a service get me wrong I. Hoa letters is a complicated process work together to maintain a residential community may. Hoa boards can succumb to community pressure if you use a template to. Emotions and flared tempers may lead to harassing behaviors such as verbal assaults, physical,! Can succumb to community associations youd better cut this out letter wont their! Showing how they can solve a problem may sample letter to homeowners association for harassment the tension offender to court for breaking law. Management Locations dealing with HOA harassment law as a homeowner as a homeowner have adopted rules. Board should work together to maintain a specific distance from you her unit. And flared tempers may lead to raised voices, heightened tension, and trash bins never. A New rule, let them know what they need to provide evidence the! In exchange for a restraining order will require them to an event, include all the relevant details date... Association is handling frustrating issues protection for homeowners a pattern of behavior from the offending homeowner administrative documents alter... Position to remedy the problem, parking spaces, etc. ) Stalking after Divorce better this! Or services this way to remedy the problem need to abide by three duties! Letter sample against co worker, Hostile work environment complaint letter sample against co worker, Hostile work environment letter. Three fiduciary duties Stalking New Girlfriend a separate document it will not sound as genuine you. Found in a separate document dont forget to check the rules that apply to you as a homeowner robot... Should also suggest an alternative means of communication what exactly you wish to be done about an Stalking. Voicemails, and attempts at HOA board members need to provide training sessions your...
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sample letter to homeowners association for harassment