I ordered 4 items and once I received 2 of them and saw how bad the quality was. Lucy in the Sky has a consumer rating of 2.82 stars from 1,067 reviews indicating that most customers are generally dissatisfied with their purchases. If you're reaching out to us regarding an order, please have your Order ID in your message. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. - Look around the delivery location for your package, as the order may have been left in an unusual location or see if someone else accepted the delivery, such as a neighbor, either on purpose or by accident. www.lucyinthesky.com has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. I HIGHLY recommend NOT ordering from this place. Thanks for your feedback. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. Lucy never replied to me or PayPal. Customer service contacts and company information. Ordered a dress for my daughter homecoming and it NEVER came. I reached out 5 days ago to see where it was. Not to mention that the slip underneath hardly covers anything. - Your order may have been shipped in multiple parts, so the other products in your order may be coming seperately. Two out of four of the dresses arrived by January. Intellectual Property, Software and Content. Hi Denver, I used the chat feature again in January to try to figure out where my two other dresses were. Designed in Los Angeles - New Arrivals Weekly. Thanks for your feedback. my party is april 10. If you have any further questions or concerns please email us at resolution@lucyinthesky.email so we can assist you sooner. I regret buying anything from them. This does not affect www.lucyinthesky.coms liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. If you need help with returning we do have our returns in our FAQ. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Trust that their reputation is deserved. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Thanks for your feedback. I don't think you got it! Hans from Lucy in the Sky was veryprofessional, quick to respond and delivered great customer service. We're so sorry to hear that you have not received your refund yet. Please let us know if we can help any further. Find top links about Lucy In The Sky Login along with social links, FAQs, and more. Ive personally only ordered dresses with a specific ship by date snd they usually come within 3 - 4 days. They do not have number to call. she thankfully cancelled my order and issued a store credit so i can order again with the express shipping, Hi Rabene, Thanks for your feedback. allows you to receive photos from your camera directly to your smartphone or. Lucy In The Sky Midi Dress - Black - Alice. As of 10/10 it hasn't even shipped, although they charged my credit card immediately. LUCY IN THE SKY IS OUR GO TO! This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. LUCY IN THE SKY Help Centre. We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. - Kate. The dresses didn't look anything like the photos. You must not misuse this Website. No! The reps copy and paste generic statements to your emails and don't actually solve any issues. -Kate Sarika Pramod 1 review US 3 days ago Great experience! The prices they charge is not right. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Depending at which stage your order is at, we may be able to adjust it accordingly. Free Returns for United States Customers. Lucy in the sky is a great company from products to customer service I am always satisfied. This cost is not covered by us and is charged directly by your local government. Number one rule--- if they don't have a number to call, do not give them any money whatsoever. Super fast and helpful; won't hesitate to order from the site/company again! Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. If you have any order issues, please reach out at shop@lucyinthesky.emailor via Live Chat during business hours (8:00-4:30 Pacific Time, Mon-Fri, excluding U.S Public Holidays). Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Number of comments: 0 . This is the one Sky contact number constantly referred to as being dedicated to customer service. I was horrified. No further information is required on your end, the return label has all your information. If you ever need sizing help please email us at resolution@lucyinthesky.email so we can better assist you. Byusing this Website, you consent to the processing described therein and warrant that all data provided by you is accurate. Please let us know if we can help any further. Our small is generally the equivalent of a US Size 2. We'd love to hear from you so that we can find a resolution. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise. -Kate. Don't take the risk and give them your money. See actions taken by the people who manage and post content. If you placed an order without an account, you can use the same email to create an account to access your return label. For international purchases with specific credit/debit cards, your bank may charge an international transaction fee. Luckily I was able to return it and get store credit pretty quickly. UNTIL I DECIDED TO SHOP AT LUCY IN THE SKY[redacted] ::: I placed 2 orders with this store; 1st: 29/04/2016 order ID . Do you agree with Lucy in the Sky's 4-star rating? Products used:We havent received the products, Hi Jessica! In order to contract with www.lucyinthesky.com, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Contact our Customer Support Team - LUCY Knowledge Base Overnight orders shipped Friday will be delivered Monday. You can also chat with Sky's Virtual Assistant on the Help Page to get the help you need. Tip for consumers:Cannot get a refund, only store credit. Please email us at resolution@lucyinthesky.email if anything else. We're so sorry to hear about the order. Disclaimer as to ownership of trade marks, images of personalities and third party copyright. We're so sorry to hear that your order was delayed. Contact Us - Sky Cable The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.lucyinthesky.com. I NEED TO CHANGE MY ADDRESS OR CANCEL MY ORDER, HOW DO I DO THIS? Contacting Sky Thanks for using our online services - if you do still need to contact us, please be aware that wait times may be longer than normal, but be assured we're prioritising calls from customers who've already been online. O2 do tend to change them occasionally if they become oversubscribed. Hi Grace, Thanks for your feedback. Absolutely terrible customer service. Lost or stolen. Followed up shortly after the purchase to make sure everything was ok. Save. Hi Kat! United States. If I do not get a refund, I will be disputing the charge on my credit card! Hi KM, 6) Actor William Shatner also covered the song in dramatic, spoken-word style. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Contact Us. Tip for consumers:No refunds - only store credit / returns are not free, Hi Natalie, All such rights are reserved by www.lucyinthesky.com and its licensors. Products used:None, I never received them. Hi Melissa, For international customers, return postage is the responsibility of the recipient. Lucy in the Sky is an online fashion store that offers clothing and accessories for the life of the party. Lucy in the Sky with Diamonds - Wikipedia 03337591728. This policy is effective from 01/01/2016. Hi Teagan, Thanks for your feedback. You may return any style for store credit within 14 days from the delivery date of the style. They're all photographed wearing size Small. Oh no! This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Contact BT | Call us or chat online | BT Help WILL I BE CHARGE CUSTOMS FEES OR TAXES WHEN I RECEIVE MY ORDER? -Kate. For international orders, any taxes or customs fees are the responsibility of the recipient. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. WHY AM I RECEIVING A 'TRANSACTION CANNOT BE PROCESSED' ERROR AT THE CHECKOUT? [PSA] Don't order from lucyinthesky.com! : r/TheGirlSurvivalGuide - reddit Review. Once a order has been shipped this cannot be canceled. Get Sky Broadband - 08442 411 653. The delivery timeframe can also be found on each individual product page, on the My Order shopping cart page, or in your email confirmation. We'd love to assist you further if you need help with returns. -Kate. 1860 500 6633 is Tata Sky WhatsApp customer care number. Contact from abroad. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. The complete opposite of lawyer James, Nathan is carefree and fun. Live chat is never available, no phone # to call to speak with anyone, and does not reply to e-mail! Thanks for your feedback. You can also specifically search for styles that ship in 24 hours with a 3-5 business day delivery date through the Quick Find function and selecting 'Delivered by' date. Thanks for your feedback. Purchased a dress that ended up not fitting well, went to return only to learn that they only offer store credit refunds. Critic England, United Kingdom. 1200 Wall Street, Floor 2 Please note we cannot ship express orders to University/PO Boxes. Contact Sky | Fastest, No Wait Time - GetHuman We therefore have no responsibility or liability for the content and activities of these linked sites. You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. I reached out to customer service numerous times and have not had a response. My advice to anyone. Please email us at resolution@lucyinthesky.email for further assistance. Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. lucy in the sky. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Daughter bought a dress for homecoming from this site. You must not establish a link from any website that is not owned by you. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Unless expressly stated to the contrary to the fullest extent permitted by law www.lucyinthesky.com and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. We're so sorry to hear about the order. Trying to do a quick exchange because you can't do returns and my daughter needs a replacement dress within 2 weeks. It was not the representatives fault, so she did great, but the company should do better in alerting guests. Thanks for your feedback. -Kate. Caveat emptor. We do not do direct exchanges, but you can use the store credit you will receive to reorder a style in a preferred color/size. Shipping Returns General Sizing Payment LUCY IN THE SKY Help Centre . Please reach out to us for the advanced credit prior to making a new order! I HAVE MY TRACKING NUMBER. Tip for consumers:Pay attention to shipping times. Hi Chris! Orders and upgrades. -Kate. We had the same issue. Amazon.com: Customer reviews: Lucy in the Sky Excellent Customer Service, Quality Name Brands. Us either! Not Available. This isn't a real company. I have been waiting for almost three weeks and still haven't got my money back. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. We want to make sure this is refunded immediately. Lucky in the Sky has good web ratings overall. Sky Fax.
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