Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. Brian Skewis is the Budget Manager at the California Business, Consumer Services and Housing Agency (BCSH). Jill also spent ten years in private practice with Jacobson Markham L.L.P., working as a litigation paralegal and then associate attorney on litigation matters involving business, construction, and agriculture. hbbd```b`` "7HxDb R:D"3@0"ecA$#{@X"@d@-XdBLBf,LIAI`LL$%GIjsGe% + endstream endobj startxref 0 %%EOF 308 0 obj <>stream Please check the DCA waiver webpage or the specific licensing boards website for any future updates. Ms. Erickson has a degree in Civil Engineering. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. The Civil Rights Department (CRD) is the state agency charged with enforcing Californias civil rights. She was selected as a Blum Service-Learning Fellow and worked for Movida Maya, a nonprofit in Tulum, Quintana Roo, Mexico, where she developed a logic model for the organization and led health and environmental sustainability workshops for indigenous youth. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! 2005 Evergreen Street, Ste. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Annie served as the Marketing and Outreach Director at the Health Professions Education Foundation in 2018 and was a Program Associate at The California Endowment from 2013 to 2018. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. The Division's market research team will . OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. Consumer protection in California began with the passage of the Medical Practice Act of 1876. For example, OIO assigned one staff member to most projects, when it previously would have assigned two. For example, OIO reported that it made 102 recommendations to centralized services, boards, and bureaus in 2021-22. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. Look up a company or individual who has a license issued by the Department of Consumer Affairs. In addition, Solid offers strategic planning assistance, process improvement, and more. DCA licenses or certifies practitioners in more than 255 professions. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. Before joining BCSH, he served in various roles within the California Department of Consumer Affairs (DCA) from 2009 to 2020, including Budget Manager. Toll Free: 1-800-952-5210. The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. 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The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. The department consists of more than 40 bureaus, boards, committees, commission, and other entities that license and regulate practitioners. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. OIO has been able to operate at existing levels to accomplish its work, and it is not clear if the additional positions and expenditures are justified. Victoria earned a bachelors degree in Economics and Urban Studies with a concentration in Public Issues & Policy from Trinity University. He obtained a bachelor of arts degree from the University of California, Davis. rJxjA?gy~Z ExPgR1< S1;u `N{ -1@R5zy`Y>Pj i4` *YFU\@U$M:] F*N2bIC@UP Amy L. Wilson was appointed deputy secretary of legislation at BCSH in September 2019. She was a research associate at Harder and Company Community Research from 2004 to 2009, a founding staff member at the Yolo Community Foundation from 2003 to 2005 and operations coordinator and research assistant at the California Institute for Rural Studies from 2002 to 2004. Share your feedback. The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . General Information: 800-952-5210. Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. 0 Prior to that, Victoria worked as a land use consultant at Golden Steves & Gordon LLP specializing in public-private partnerships, mixed-use development and land entitlements from 2013 to 2017. Ask a Bureau employee to be involved in a forum, publication, discussion, or other event; or to inquire about any Bureau events. The Consumer information Center is DCA's information resource center for consumers and licensees. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. Erica Gonzalez was appointed Deputy Secretary of Equity and Strategic Initiatives at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in September 2021.Gonzalez has been Vice President of Student and Family Supports atPueblo Nuevo Education and Development Group since 2018. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Legal Division includes the Legal Office, the Legal Services Unit, and the Administrative Unit. Patrick Dorais was appointed by Governor Edmund G. Brown, Jr. effective November 8, 2013. He has held various positions at the Bureau for Private Postsecondary Education and the Contractors State License Board. The California Department of Social Services is one of 16 departments and offices in the California Health and Human Services Agency. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Toggle navigation OPENDATA GOV US. Lina M. Khan was sworn in as Chair of the Federal Trade Commission on June 15, 2021. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. OPES follows the highest technical and professional standards in the industry to ensure that licensing examinations are valid, job-related, and legally defensible. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Sacramento, California Area. Before sharing sensitive information, make sure youre on a federal government site. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. BreEZe enables consumers to verify a professional license and file a consumer complaint. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. During his eight years there, he litigated civil rights cases on behalf of individuals experiencing homelessness, defended numerous tenants from eviction, and maintained healthcare and public benefits access for Sacramento residents. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. The DCA provides the public with information on safe consumer practices, in an effort to protect the public from unscrupulous or unqualified people who promote deceptive products or services. $l Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. OPA alerts media to unlicensed activity sweeps. We work to advance government policies that protect consumers and promote competition. California Department of Consumer Affairs Leadership . Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. Laurance Lee is an Assistant Deputy General Counsel for the Business, Consumer Services and Housing Agency. Licensees and applicants can submit license applications, renew a license and change their address among other services. A website for the State of California, Department of Consumer Affairs, Physician Assistant Board Skip to Main Content SEVERE ALERT! DCA's stated mission is to serve the interests of California's consumers by ensuring a standard of professionalism in key industries and promoting informed consumer practices. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. Tiffany graduated with a bachelors degree in Sociology from California State University, Sacramento. of California. California Department of Consumer Affairs. Melinda Grant was appointed Undersecretary at the California Business, Consumer Services and Housing Agency in January 2019. The 2023-24 Budget: Department of Consumer Affairs Organizational Improvement Office. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. It is the only entity within DCA that employs investigators who are designated peace officers. It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . In addition, it has identified anecdotal examples of improving efficiency. Format: HTML; . Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. Deputy Administrator. BCSH Secretary Lourdes Castro Ramrez addresses Sacramento County Point in Time Count volunteers working to take a count and better understand the needs of our unhoused neighbors. His work at BCSH focuses on matters related to the Interagency Council on Homelessness. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Accordingly, boards and bureaus pay their pro rata share for services with resources from these funds. The Department of Financial Protection and Innovation (DFPI) provides protection to consumers and services to businesses engaged in financial transactions. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. There are currently more than 2.4 million practitioners licensed by the DCA. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. Department of Housing and Community Development. Boards, committees, and commissions operate independently but rely on DCA for administrative support. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream The site is secure. . Solid Training Solutions supports the development of all DCA employees through the design, delivery, evaluation, and administration of training and education programs. Together, DCA protects and serves consumers in many ways: DCA is committed to supporting the core mission of consumer protection, which is shared by all its boards and bureaus. Annie Carney was appointed Senior Advisor at the Business, Consumer Services, and Housing Agency by Governor Gavin Newsom in October 2022. Fees paid by these licensees fund DCA operations almost exclusively. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Oversees and is responsible for the operation and functions of the California Department of Corrections and Rehabilitation's investigative program. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Upon the State of Emergency ending, active waivers that were issued under the authority of the State of Emergency and Executive Orders will also expire. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. See Full Org Chart. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business Consumer Resources. Find legal resources and guidance to understand your business responsibilities and comply with the law. Dorais served as BAR deputy chief of Smog Check Operations, Engineering, Research Administration and Consumer Assistance Division from 2007 to 2013. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. DCA licensed professionals are being targeted by a new scam. The three boards created that year were later consolidated into what is now the Medical Board of California. Prior to joining BCSH, Jill served as Senior Lead Counsel for the Department of Social Services, overseeing legal services provided to the Housing and Homelessness Division and Child Care Development Division on complex state and federal grant programs. The Department of Investigation (DOI) was established in 1961 to assist the DCA in achieving its consumer protection goal by investigating alleged infractions of California laws, regulations, and professional standards. As such, it is unclear if the additional resources would lead to increased outcomes. Memo from Chair Lina M. Khan to commission staff and commissioners regarding the vision and priorities for the FTC. Business. State of California Department of Veterans Affairs December 31, 2022. Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. The Department regulates a variety of financial services, products and professionals. CSLB was established in 1929 and today licenses about 290,000 contractors in 44 different classifications. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. The Department regulates the offer and sale of securities, franchises and off-exchange commodities. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. In addition to servicing 3040 interagency contracts with DCA boards, bureaus, and committees, OPES also oversees the master contract for examination administration at computer-based testing centers throughout the State. Brochures Sexual Harassment Brochure How to File: Complaint process Search the Legal Library instead. Amy was Russia program manager at the Initiative for Social Action and Renewal in Eurasia from 1995 to 2000, a development coordinator at the Government Accountability Project from 1993 to 1995 and a legislative fellow at the Friends Committee on National Legislation from 1992 to 1993. hZmOI+qW'fEZ!H$w Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. Deborah Hoffman. hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. Analyze, draft, negotiate . TTY: 1-800-326-2297. History of CDSS Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. Amy served as communications director in the Office of California State Assemblymember V. Manuel Perez from 2009 to 2014. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. A test-only station is licensed to inspect vehicles. The Office of Administrative Services provides accounting, business, personnel, and budget services. Our Divisions. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. However, an actual government agency with the legal authority to enforce the Act was not created until 1878. Welcome to the California Department of Consumer Affairs. He has also worked as a Legislative Aide for the Law Offices of Tim Yaryan, as well as a Legislative and External Affairs intern in the Office of Governor Edmund G. Brown, Jr. Myles graduated with honors from the University of California, Davis with a Bachelor of Arts in Political Science. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. While there, she integrated data and research into critical HCD priorities, led HCDs role in shaping the Governors Executive Order on state-owned excess sites, and actively participated as one of the leaders in the development of Homekey, which led to more than 6,000 units of permanent and interim supportive housing across the state. DOI field investigations frequently involve allegations of the illegal use and theft of drugs, sexual misconduct, quality-of-care issues, and unlicensed activity. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. endstream endobj startxref The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. For example, OIO should be able to translate reducing licensee application processing time lines into personnel hours that result in cost savings, or OIO should be able to report on the extent to which savings have been redirected to the boards and bureaus other priorities. Christina Lassiter. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Stephanie Weaver. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Funding for Permanent OIO Staff and Operations. Jill Lukins is the Deputy General Counsel for the Business, Consumer Services and Housing Agency. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. 2. Kimberly Kirchmeyer Director. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. Federal government websites often end in .gov or .mil. Mr. Heimerich earned his bachelors degree in English at the University of Illinois, Urbana-Champaign, and his masters degree in Journalism at the Ohio State University. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. The Department of Financial Protection and Innovation (Department) regulates the offer and sale of securities in California under the Corporate Securities Law of 1968 (Cal. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. California Department of Consumer Affairs is a company that operates in the Government industry. Read the important announcement here. 1914 0 obj <>/Filter/FlateDecode/ID[<19D47EF262FC6E44BDDA7EEF5FDC71AE><553CFA7E4A943E43907BA784BA8F95BE>]/Index[1775 295]/Info 1774 0 R/Length 133/Prev 167102/Root 1776 0 R/Size 2070/Type/XRef/W[1 3 1]>>stream Telephone: (800) 952-5210 She was Senior Policy Advisorat theU.S. Department of Housing and Urban Development from 2015 to 2017. And was a Business Consumer resources Legal authority to enforce the Act was not created until.. Organizational improvement Office other entities that license and regulate practitioners $ 18 CURES Fee to! The address is 1625 N market Blvd, Sacramento, CA 95834-1924, Ltd. is was... On vehicles strategic plan Capital Fellow at BCSH for the State of California Dorais served bar! It has identified anecdotal examples of improving efficiency employs investigators who are peace! Oios Operations Legal authority to enforce the Act was not created until 1878 employs investigators who are designated officers! 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california department of consumer affairs organizational chart