chapter 4 communication and cultural diversity workbook answers

The Peace Corps acknowledges the following people in the intercultural field who kindly Cultural Diversity People from different backgrounds, ethnicity Culture: System of learned behaviors Traditions Beliefs Personal space Use of touch diet 4. Norms and Values 4. Nonverbal Communication. The lesson accompanying this quiz and worksheet is called Defining Cultural Diversity. Jones agrees with her nursing assistant when she says it is a nice day, but Ms. Jones looks angry.In the previous question, how could the nursing assistant clarify the confusing or conflicting message?State what the NA has observed and ask if the observation is correctDifferent groups of people with varied background living together in the worldLearned behaviors that are practiced by a group of people and are passed onWhat are four ways that people communicate nonverbally that are shaped by culture?Why is it especially important in the United States to be accepting of cultural diversity?Type of terminology that may not be understood by residents or their families, so NAs should speak in simple, everyday wordsTypes of questions that should be asked because they elicit more than a "yes" or "no" answerPhrases used over and over again that do not really mean anythingThis type of language, along with gestures and facial expressions, is part of nonverbal communication; NAs should be aware of this when speakingBeing this way and taking time to listen when residents are difficult to understand helps promote better communicationNAs cannot offer opinions or give this because it is not within their scope of practiceAsking this should be avoided when residents make statements because it often makes people feel defensive.Along with profanity, these types of words and expressions should not be used by NAs.One way for a nursing assistant to be a good listener is to...Mrs. Velasco is a new resident who recently moved to the US. Providing excellent care requires good communication and also requires that NAs build effective relationships The following tips are helpful in building positive relationships: What would be the best response by Katie?She should listen to the resident and ask questions when appropriateWhen giving information about a resident to other members of the care team, a nursing assistant shouldMake sure that she respects the residents right to privacyOne health professional who is able to give a resident's family and friends information about any new diagnoses is aNursing assistants should use facts when making oral reportsWhich of the following should be reported to the nurse immediatelyWhat is the best way for a nursing assistant to remember important details for an oral reportThe large amount of time that a nursing assistant spends with residents will allow her toNotice things about residents that other care team members may not noticeWhich of the following statements is true of a residents medical chartA medical chart is the legal record of a residents carean accident or unexpected event in the course of careWhich of the following would be considered an incidentHow do residents signal staff that they need assistance?When is it acceptable for a NA to ignore a call light?To best communicate with a resident who has hearing impairment, the NA shouldIf a resident is difficult to understand, the NA shouldAsk the resident to repeat what he said, and then tell the resident what the NA thinks she heardThe ability to see objects in the distance better than objects nearby isWhich of the following is the best way for a nursing assistant to orient a resident who is visually impaired to a step in a room?When entering the room of a resident who is visually impaired, the nursing assistant shouldWhen helping a resident who is visually impaired walk, the nursing assistant shouldOccurs when blood supply is blocked or a blood vessel leaks or ruptures with in the brainTrouble communicating thoughts through speech or writingAsk questions that can be answered with_____ or______Refer to the side of the resident's body with weakness or paralysis as the _____or _______side.Use gestures, pointing and ____boards to aid communicationBoth verbal and ____ communication can express your positive attitude

SAGE Business Cases Real world cases at your fingertips. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Beliefs and Material Culture 5. But as new technologies have led to the perception that our world has shrunk, and demographic and political changes have brought attention to cultural differences, people communicate across cultures more now than ever before. Learn vocabulary, terms, and more with flashcards, games, and other study tools. PLAY. Start studying Chapter 4 (Communication and Cultural Diversity). Learn faster with spaced repetition. What can Simon do to make her more comfortable?Use some words and phrases that he is familiar with in her languageWhen residents report symptoms or feelings, it is a good idea for the NA toWhich of the following statements reflects a way for a nursing assistant to have a positive relationships with residents?The NA should be empathetic and try to understand what residents are going through.Mr. List ways to make communication accurate and explain how to develop effective interpersonal These techniques can help an NA communicate clearly and effectively: Make sure communication aids are clean and working. Culture clashes will be discussed in Chapter 2. Barriers to Communication Hearing Learning level Dysphasia – stroke or other Language Open vs closed questions 5.

Nursing Assistant Care Long-Term Care 3rd Edition Communication And Cultural Diversity Learn with flashcards, games, and more — for free. Cultural Diversity. This workbook, Culture Matters, is a map to guide you through your cross-cultural experience and also a way for you to record your thoughts and feelings as you live and work in your host country.

Chapter 1: Interpersonal Communication: A First Look 3 INTERPERSONAL COMMUNICATION IS ABOUT RELATIONSHIPS There are many kinds of communication. Learn vocabulary, terms, and more with flashcards, games, and other study tools. Culture Matters, The Peace Corps first extensive cross-cultural workbook for the volunteers, represents a major effort forward in cross-cultural training. Start studying Chapter 4 workbook- Communication and Culture Diversity. As community involvement is always important, there were many people who have contributed to this work.

He feels he has left many things unfinished. Are there ever conflicts between what a person is communicating verbally and nonverbally? Chapter 8: Culture and Communication Humans have always been diverse in their cultural beliefs and practices.

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