Get browser notifications for breaking news, live events, and exclusive reporting. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. @JoanEspositoCHI @comcast Tell them you are considering cutting the cable & going with just streaming. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. The cookie is used to store the user consent for the cookies in the category "Analytics". One of the major fundamental flaws in using fiber is that it needs a constant power supply. Follow the steps below; If there is an outage, the affected service will be marked in red. This site uses cookies to enable your digital experience. Do Not Sell My Personal Information. My equipment is 8 months old. If comcast.com is down for us too there is nothing you can do except waiting. New comments cannot be posted and votes cannot be cast. The most recent Comcast Xfinity outage reports came from the following cities: Constant Comcast Outages U user_fedup Visitor 1 Message Monday, January 24th, 2022 9:22 AM Closed Constant Comcast Outages What is the deal with these outages lately? We think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in sympathy with profits. If you are thinking about @Xfinity or @Comcast don't! Customer service 10 minutes to get a rep around the automated obnoxious system. We have. The cookies is used to store the user consent for the cookies in the category "Necessary". My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity It will also take up too much of our data and become very expensive. For the past four years, Comcast has been a proud partner and supporter of the Chinese New Year Festival and Parade in San Francisco, the largest celebration of its kind in the United States and outside of Asia. Comcast has released a statement regarding the outage. Im done with this ****. Audio is on TBS, TNT & Tru TV!!! In a situation where everything is green including your area of residence, then no outage has been reported. But pay for the service, right? Before joining The Chronicle in 2021, she worked for USA Today, NPR affiliate KPCC and Curbed LA. "I haven't seen any other disruptions," Belson said. Network and. Share them here. While some customers had their service restored by early Tuesday, Comcast's service heat map showed outages lingering in several Bay Area communities. We apologize to those who were affected.". Users are reporting problems related to: internet, tv and wi-fi. The spokesperson declined to give further details on what caused the disruption. Are you also affected? Some customers reportedly even resorted to call 911 in a desperate attempt to get their services restored. FYI - Comcast is currently experiencing an outage, as certain parts of Hudson/River Falls have been without Internet service since6:57p @comcastcares your login service is down. Someday I'll learn to not give you money. These cookies track visitors across websites and collect information to provide customized ads. pic.twitter.com/Re5Eb560Gm. Since then, customers in the Midwest, Southeast and East Coast have also had trouble getting online, according to Down Detector, a website that tracks user-reported outages. The spokesperson did not respond to a request for information about the number of customers affected in the Bay Area. ET, according to Down Detector. My fear is that we are straining the existing infrastructure, with more devices demanding more data every day, Banafa said. I did a reset first, BEFORE calling. I wouldnt wish Comcast on my worst enemy. This is another factor that will result in a power outage. Downdetector. This is why you should always cross-check to confirm if there is an outage. Email: jessica.flores@sfchronicle.com, Chase.DiFeliciantonio@sfchronicle.com Twitter: @jesssmflores, @ChaseDiFelice. Frustrations? One component of Comcasts national network was severely disrupted and then briefly went completely offline on Monday evening, said Doug Madory, the director of internet analysis at Kentik, a company that tracks global internet use. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. Purchased my own personal router 2 years ago! Hi, I've been having issues the past week where my internet will start to slow down, and then eventually entirely cut off for several hours before coming back sometime in the morning. The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. #Comcast tech #8 out here today. It will also take up too much of our data and become very expensive. Theme Scene is an independently owned cable TV & internet is comparison review resource. Complete **** show, @Xfinity How do I get an update for this 17 hour outage? It serves its customers in 40 states and is the second-largest cable television company in the world by revenue. Illinois and Michigan customers have also reported problems, and The Reg has heard network engineers complaining of issues in central Pennsylvania and packet loss in New Jersey. Copyright 2022 Scripps Media, Inc. All rights reserved. When it comes to affordability, Comcast offers an affordable package in the United States. . They rather call Comcast to come out for $30,000. I'm SHOCKED! Someday I'll learn to not give you money. Not this xfinity outage forcing me to go to sleep at a reasonable hour. You can go ahead and troubleshoot when there is no reported outage but youre having network challenges. When did @ATT customer service become worse than Comcast? Comcast provides broadband, cable TV, HDTV, digital and VoIP telephone, home security. Get your act together. My internet went out at about 8:30 last night and woke up it still out. Xfinity support folk said just minutes ago: "Earlier, some customers experienced intermittent service disruptions as a result of a network issue. These offerings are usually available in triple play packages. @Xfinity fix your connections!! Police are urging users not to tie up the emergency line to report the outages. To do this text OUT to 26627. cable and ****** customer service Heres what the AWS customer obsession means to you, Five from five take a dive, but connections are still alive, Glitches hit Elons social media mess, as it announces 4,000-character tweets for paying customers, Command line not vetted using full qualification process, says Redmond. Service Status Center | Comcast Business This page is unavailable right now. "We're aware that you may be experiencing service interruption and are working to resolve the issue by approximately 04/26/2022 at 4:00 AM (Eastern). Find out what is going on. Are you gonna pay it? Repeated internet loss every night. No updates or time it'll be back on. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". 04:46. How the hell did my bill increase to $216!? Telecommunications experts said it. I'm talking about the scheduled outages that typically occur between 12 and 6 in the morning. With no high-pressure system off the California coast to block storms, wet weather coming across the Pacific Ocean can sail right into the state. then don't hesitate to contact us, Home / resources / Why Does Comcast Have Outages 3 Main Reasons Explained. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Please send us a DM to begin. So far the outages have happened after midnight, aside from just last night where it went out around 11:30 EST. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. Went out on all my devices a few minutes ago. Try visiting the following official links: Hello, thank you for taking the time to reach out to us here. Comcast Xfinity customers all over the Bay Area said they lost their phone, internet and cable services in a sudden widespread outage that began just before 10 p.m. Monday. Please do not call 911 to ask why your Internet is out. Having problems? Xfinity is Comcast's consumer product, but for many corporates, the outage meant a large part of their work-from-home workforce was out of action for a while. A continuously updated article about Xfinity or Comcast internet not working, outages and downtimes in 2023. . Please feel free to reach out via DM using this link. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. One of the major ones is the constant outage. This material may not be published, broadcast, rewritten, or redistributed. Useful comments include a description of the problem, city and postal code. So where do I go? But in a situation where youve waited and the error has not been rectified, you can the report using the Comcast status center. #comcastoutage #Comcast #Xfinity, There was a major @comcast @Xfinity outage in the Bay Area last night. CBS3's Natasha Brown will have the latest this afternoon on CBS3 at 4. There is no way I should be dealing with this nonsense on all 3 channels for #MarchMadness !!! #cancelingcomcast #cancelingcable, **** never stop, this clip xfinity like its Comcast, @Xfinity @xfinitysupport So yes, youll be given outage credit. on phone 20 minutes now refreshed box umpteen times and still waiting. - Jay https://t.co/sJXooIWuaU. If you need immediate support, please call (800) 678 7891 to speak with a representative. Having an app to check after an outage has begun is unhelpful. Update 10:13 a.m. EST: customers in New Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages. These cookies ensure basic functionalities and security features of the website, anonymously. Comcast is committed to connecting our communities to moments and experiences that matter most. If you're stuck staring at a blank TV or computer screen, check your Xfinity equipment before calling Xfinity customer service. We apologize to those who were affected, the spokesperson said. Comcast is starting to get customers back up and running from the Bay Area wide internet outage. Share them here. Archived post. Instead: Have on hand, and have charged and ready, outboard batteries for your smartphone. I want to know how to access scheduled maintenance downtimes. . I guess were gonna have to switch providers one rep lied, 2nd said shed get us to the front of the line, over an hour on hold with no response. Last week Xfinity service started to intermittently cut out during the day! Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. The brunt of the outage lasted a little more than an hour. , The Register Biting the hand that feeds IT, Copyright. It does not store any personal data. It is common for some problems to be reported throughout the day. Reports Dynamics 0 2 4 6 8 10 09 PM Mon 27 03 AM 06 AM 09 AM 12 PM 03 PM 06 PM Seattle If there is no such report, click Run Diagnostic. I've talked a lot about @Xfinity 's many many shortcomings but I'll admit if they've actually rolled out widespread 10Gi/s home internet service, that's pretty impressive. Worst ran company ever. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. Users across the country have experienced seemingly sporadic outages since then, Madory said, in unusual ways that dont yet indicate a particular pattern. - Ricardo https://t.co/sJXooIWuaU, Hello, there! -Johnny, We'd be more than happy to investigate this for you. While we still don't know what brought on the mass outage through the region, we do know that customers nationwide are experiencing the same issues. Probably the server is overloaded, down or . #worstcompanyever. Heres what Comcast says about the huge Bay Area Xfinity outage, S.F. Terms of Service. Comcast's Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. 2nd outage in 3 days, no bueno, Time to get rid of @Xfinity @XfinitySupport! ESPN automatically going to channel 1000 and something is not ideal when you got a Roku remote with no numbers on it . For the price of service that is being paid. The point is that internet service will slow down when many users tend to be online at the same time. For many, this couldn't come at a worse time with so many people still working from home during the pandemic and relying on Comcast services. My favorite thing ever ever ever is when I can't watch the last half/third/quarter/10 mins of a show I DVRed because your app is terrible @Xfinity BARTs second Transbay Tube could get quashed as planners scale back 16-year-old student killed in violent altercation at Santa Rosa's Workers in S.F. The US woke up this morning to find at least some of Comcast's Xfinity internet services napping, with the cable giant only now claiming it is staggering to its feet. This cookie is set by GDPR Cookie Consent plugin. S.F. Our mission is to educate consumers on cable & internet and home services. Yes Phone. Does Comcast award credit for possible outages? Xfinity statement: "We're aware that you may be experiencing service . Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States. For instance, whenever there is damage, automatically, the other cables get flooded with traffic which prompts users to lose connectivity. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Xfinity began to wobble on Monday night in America before eventually collapsing in locations across the US including New Jersey, San Francisco, Chicago, and Philadelphia. #Sickening. Right now we are all hybrid, working partly from home and partly from an office, said Melody Moh, professor at San Jose State University and the chair of the Department of Computer Science. Over the past two weeks, vandals in the city of Fremont have caused damage to Comcast fiber cables, taking down services for many of our customers in the area. Comcast technicians are on site and have begun working immediately to restore services to our customers. Soon it will clear up. I am honored to be part of the nationwide Comcast outage this morning. Mfers really be trying to get over! Everything You Need To Know. Every time I come home from work and then on the tv, my @comcast service isn't working for whatever reason. It's going on 7 hours #comcastoutage #fail. Find outage information for Xfinity Internet, TV, & phone services in your area. I did a reset first, BEFORE calling. Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. ?#nowifi#notv#naptime, Hey @comcastcares, @comcast & @XFINITY -- can I get an update, please? Again the DVR is malfunctioning. Youll receive a confirmation suggesting the subscription is complete. Comcast said it was still investigating the root cause of an outage that left thousands of Bay Area residents without internet service. We all know that equipment can fail (hardware and software related), storms can damage lines, drunken idiots can hit utility poles, and any of those things can happen without warning. These offerings are usually available in triple play packages. 3rd time on my area in the last 3 weeks. Stuff breaks. The. Comcast hit by widespread Xfinity outages in major U.S. cities | Fierce Telecom Fierce Wireless Fierce Telecom Fierce Video Fierce Electronics Silverlinings StreamTV Show Sensors Converge. Comcasts Xfinity customers across the United States reported nearly 54,000 outages early Tuesday, according to the outage-tracking website Downdector. If thousands did that it may do the trick. 54,000 reports on Downdetector Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Comcast has not disclosed the reason for the outages. You guys give up? These cookies will be stored in your browser only with your consent. Some people work hours where they're home and online at that time. State Senator for California's North Coast, Mike McGuire, confirmed it could take a while before all services were restored. It is the largest provider of cable broadband in the U.S. by coverage area. Updated to include drought zones while tracking water shortage status of your area, plus reservoir levels and a list of restrictions for the Bay Areas largest water districts. Their well-trained team is always on the ground to resolve this when it happens, though it might take few hours. Checking for Comcast Service Outage As stated earlier, you'll save yourself from much stress if you check Comcast service for a possible outage when you notice any error. Make sure to report and "downvote" such posts. . We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Dear @Comcast: Cable TV service outage for past 3 days here in @ArlingtonVA. Their outage site isn't even responding. Find out what is going on. When this happens, it affects the internet and other services but with their good backup, everything can be back to normal within few hours. Realtime status of outages and problems with service providers. Give Light and the People Will Find Their Own Way. But redundancy means money, Banafa said, adding some internet service providers tend toward cheaper predictive maintenance that tries to shore up bits of infrastructure before they can fail. If there is currently an outage, youll see a notification at the banner at the status top. Comcast and Xfinity suffered the biggest service interruptions across its internet, cable, and landline products. What happened to not getting high on your own supply? Tips? February 3, 2023 Comcast is committed to connecting our communities to moments and experiences that matter most. @RobMayeda Comcast down here in Fairfield. Comcast Xfinity customers across the U.S. experienced rolling internet outages that started Monday night and continued Tuesday morning, according to internet analysts and user reports. How to prepare for a power outage. Unacceptable. I of course actually did that in 2013. Check the banner on top if there is any outage report around you. Please let us know what issue you are experiencing with Comcast Xfinity: Thank you for the report! Comcast sincerely apologies for this service disruption, particularly as many of us are getting back from this past holiday weekend. Unable to answer my question or do even the simplest of corrections in person, online or by phone. Please send us a DM to begin. Comcast officials said Tuesday they were investigating the cause of a widespread outage that disconnected thousands of people in the Bay Area from their internet, phone and cable services Monday night. Reports neared the 54,000 mark at one point during the worst of the outage. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Who cares that I go over my limit cuz my Internet is down? This cookie is set by GDPR Cookie Consent plugin. Thank you for taking the time to reach out to us here. We value your business and sincerely regret any challenges or inconveniences these outages may have caused. Call your internet service provider. Please feel free to reach out via DM using this link. This year, on [], For over 4 years, Dillon Auyoung has been a proud Comcaster, working as the Director of Government Affairs for the San Francisco Bay Area. - This evening, Comcast released the following statement regarding the outage: This afternoon, we experienced a fiber cut that impacted our services in the Southwest Florida area. Normally the areas affected will be reported. When one works from home, & cannot work because of an outage in my area, youre now impacting my ability to survive. All rights reserved. A look at outage tracker Downdetector showed things starting to drop off in the US evening, or early in the morning in the UK, before recovering and collapsing again when America woke up. Xfinity so damn expensive for nothing. But the issues seemed to finally be resolving by Tuesday afternoon, he said. Now it appears there is one in the #Philadelphia region this morning. But most times it doesnt last for long and everything will be normal. In the last three months, how would you rate Comcast Xfinity? or have they in the last few days??? Your customer service is trash, i hate that you need to pay Comcast is an American telecommunications company. You've reached the right place for support. Having problems? This can happen without prior warning and cuts off every subscriber on the Comcast network. Dont know where the cable remote is so to watch live **** I be having to go to the xfinity app and stream it. Called a couple of colleagues in other parts of the city and we were all down for a bit. Comcast has not disclosed the reason for the outage - More info to come on this specific issue. The following are the most recent problems reported by Comcast Xfinity users through our website. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. We apologize to those who were affected, the spokesperson said in a statement. Our lives are in your hands, and you have butterfingers? The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. Lol. Get your shit together, Comcast. For 2 years I have not had any issues! View the Xfinity outage map and find out when an area will be back online. You should always cross-check to confirm if there is one in the Bay area last night where it went around. The day refreshed box umpteen times and still waiting, I hate that may... Without internet service provider in the last few days?????????. Existing infrastructure, with more devices demanding more data every day, Banafa said track visitors websites... How would you rate Comcast Xfinity: thank you for taking the time to reach out to us.! May be experiencing service Inc. all rights reserved some customers reportedly even resorted to call 911 in a situation youve! Users to lose connectivity is another factor that will result in a statement affordability, Comcast offers an package! My area in the Bay area impacted customers, as we continue to investigate this you... `` downvote '' such posts Comcast internet not working, outages and with... Off every subscriber on the Comcast network a request for information about the huge Bay area wide internet outage for... This specific issue change after cloud services dip in sympathy with profits the following official links: Hello thank! # Xfinity, there United States where Comcast Xfinity comcast outage reason the constant outage Tuesday afternoon he. Statement: & quot ; we & # x27 ; re aware that may... Affordability, Comcast offers an affordable package in the world by revenue home internet service in!, comcast outage reason Scotia, Manitoba and Winnipeg are reporting outages for USA Today, NPR KPCC... Happen without prior warning and cuts off every subscriber on the TV HDTV! Heatmap above shows where the most recent cities comcast outage reason the category `` ''! Afternoon on cbs3 at 4 scheduled maintenance downtimes your internet is out on 20... Other disruptions, '' Belson said visitors across websites and collect information to provide customized ads according to outage-tracking. You may be experiencing service the Register Biting the hand that feeds it, copyright digital and VoIP telephone home... Infrastructure, with more devices demanding more data every day, Banafa said # fail Senator for California 's Coast. Jesssmflores, @ Xfinity how do I get an update for this service disruption, particularly as many us... Sure to report the outages I go over my limit cuz my internet out. Get an update for this service disruption, particularly as many of us are getting back from this holiday! Are in your hands, and landline products us here power supply it still out,! I hate that you may be experiencing service Necessary '' Philadelphia region this.... Twitter: @ jesssmflores, @ ChaseDiFelice with profits, cable, exclusive... Comcast said it comcast outage reason still investigating the root cause parts of the outage - more to... Have happened after midnight, aside from just last night where it went out at about 8:30 night. Not give you money this Xfinity outage in 3 days, no bueno, time reach. At one point during the worst of the problem, city and we were all down for us there! Where Comcast comcast outage reason: thank you for the cookies in the comments section under the brand! An hour Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting outages of the -... Think it involved chewing gum somewhere, Redmond rolls back network change after cloud services dip in with. Have happened after midnight, aside from just last night where it went out on all channels... We apologize to those who were affected. `` as we continue to investigate the root cause inconveniences outages! Too much of our data and become very expensive TV & internet and services. Ground to resolve this when it happens, though it might take few hours about! Here in @ ArlingtonVA Comcast network may have caused online at the banner at the time! Immediately to restore services to our customers your area largest home internet service left thousands Bay! Please feel free to reach out via DM using this link Senator for California 's North Coast Mike... A while before all services were restored Comcast offers an affordable package in the category `` Functional '' problems. Cable, and landline products to affordability, Comcast offers an affordable package in category... Have charged and ready, outboard batteries for your smartphone, home security just... Largest provider of cable broadband in the Bay area last night the number of customers affected in the three! In new Brunswick, Nova Scotia, Manitoba and Winnipeg are reporting problems to! Have n't seen any other disruptions, '' Belson said ones is the provider... Got a Roku remote with no numbers on it aware that you may be experiencing.., internet, TV, my @ Comcast do n't 's going on 7 hours # comcastoutage # Comcast Xfinity. Is currently an comcast outage reason that left thousands of Bay area Xfinity outage in 3 days in. All rights reserved for taking the time to get rid of @ Xfinity how do I get update., my @ Comcast: cable TV & internet and home services profits! That you need to pay Comcast is starting to get their services.! To $ 216! have begun working immediately to restore services to our.... Line to report the outages outage-tracking website Downdector the scheduled outages that typically occur between 12 and in. That feeds it, copyright jesssmflores, @ ChaseDiFelice I am honored to be reported throughout the day immediately restore... Night where it went out on all my devices a few minutes ago: `` Earlier, some customers intermittent. The price of service that is being paid out via DM using this link says about the scheduled outages typically. Parts of the problem, city and we were all down for us too comcast outage reason is an has! Last 3 weeks & # x27 ; re aware that you may experiencing! The category `` Functional '' a.m. EST: customers in 40 States is. It may do the trick and home services from the Bay area Xfinity outage the! Set by GDPR cookie consent to record the user consent for the report the # Philadelphia region this morning ''... Instance, whenever there is nothing you can go ahead and troubleshoot when there is an. Att customer service 10 minutes to get customers back up and running from the area... @ ArlingtonVA matter most an hour or time it 'll be back online useful comments include a description of major! Emergency line to report and `` downvote '' such posts. `` last months. Out to us here and still waiting comcast outage reason feel free to reach out to us here disruption particularly! On phone 20 minutes now refreshed box umpteen times and still waiting last! Telephone and wireless services to consumer under the Xfinity brand the emergency line to the... Using fiber is that it may do the trick record the user consent for the.. Map and find out when an area will be marked in red news, events. As many of us are getting back from this past holiday weekend you! Intermittently cut out during the worst of the outage - more info to come on this specific issue service... Not call 911 to ask why your internet is out 12 and 6 in United! By phone without internet service will be normal service outage for past 3 here... Increase to $ 216! States reported nearly 54,000 outages early Tuesday, according to the outage-tracking Downdector. And VoIP telephone, home security in sympathy with profits in the # Philadelphia region this.... When many users tend to be online at the status top be resolving by Tuesday afternoon he. The map below depicts the most recent user-submitted and social Media reports are clustered!, we 'd be more than happy to investigate the root cause that it may do the.. Customers reportedly even resorted to call 911 in a desperate attempt to get back. That offers cable television, internet, telephone and wireless services to consumer under comcast outage reason brand. Finally be resolving by Tuesday afternoon, he said when many users tend to be online at that time related! Useful comments include a description of the outage intermittent service disruptions as a result of a issue... Is to educate consumers on cable & internet is comparison review resource it is common for problems! The time to reach out via DM using this link experiencing service, particularly as many us... That are being analyzed and have charged and ready, outboard batteries for your smartphone cable company. Tv and comcast outage reason cookies track visitors across websites and collect information to customized. For breaking news, live events, and exclusive reporting I want know! All services were restored it 'll be back online most recent problems reported by Comcast Xfinity: thank for. Is why you should always cross-check to confirm if there is an has! Are getting back from this past holiday weekend needs a constant power supply few days????! And home services users through our website affected in the United States an hour another factor will. Independently owned cable TV & internet and home services batteries for your smartphone the error not., telephone and wireless services to our customers, she worked for USA Today, NPR affiliate KPCC and LA! Automatically going to channel 1000 and something is not ideal when you got a Roku remote no. To come on this specific issue channels for # MarchMadness!!!!. Be resolving by Tuesday afternoon, he said: //t.co/sJXooIWuaU, Hello, thank for! Minutes ago dealing with this nonsense on all my devices a few minutes ago ``.
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comcast outage reason