Please consult with a translator for accuracy if you are relying on the translation or are using this site for official business. Access your Guardian applicant portal to add a new application, enter the PIN number, select the appropriate request types and proceed to payment. For Home Care Organizations and Home Care Aides, a hard copy Live Scan Submission form may be obtained by contacting the Home Care Services Bureau at (916) 657-3570 or by email at hcsb@dss.ca.gov. Applicant Fingerprint Clearance Fees, pdf, If you have established a billing account with the DOJ, you will receive a billing invoice on a monthly basis either electronically or via U.S. mail. To get your live scan fingerprint, visit a live scan fingerprint site. Shirley N. Weber, Ph.D., California Secretary of State If you choose not to use Guardian to apply for the Home Care Aide Registry, please send in the manual Application for Home Care Aide Registration or Renewal form (HCS 100), along with a check or money order made payable to the Department of Social Services, at Home Care Services Bureau, 744 P Street, M.S. If you have opted in to electronic notifications, you will access this letter in Documents, on the Home Page of your Guardian applicant portal. If you have an applicant that does not use Guardian or asks you to upload their exemption documents for them, you are able to do so by following the User Guide for Licensing and Home Care Agencies. If an applicants fingerprints match fingerprints in the database, the associated RAP sheet must be reviewed by a technician. receiving the hard cards back from the LEA, you must submit your Keep a one copy of the completed Live Scan form with Schools and all other applicant agencies unless designated above, pdf. Depending on what the technician learns, the DOJ may contact the District Attorneys office to determine if the arrest was referred for review or action and to determine if any action was taken or if the District Attorneys office declined to prosecute on the arrest. You can help prevent delays by making sure the Live Scan operator has entered ALL the information on your Live Scan form and entered it CORRECTLY. Once this step is completed successfully, you will receive an email from guardian-noreply@dss.ca.gov which will provide a temporary password to reset your password. You will need the following information: Your date of birth (DOB) The 10-digit Automated Transaction Identifier (ATI) number that is located at the bottom of the Live Scan Applicant Request form. All applicants must have a completed Request for Live Scan Service Form to present to the Live Scan operator or they cannot be fingerprinted. If the mail code is omitted, the background check results will be sent via hard copy mail to the applicant agency. Since this fee varies widely among locations, you will want to review the cost before going to a fingerprinting site. Applicants who submitted paper applications in-person with a cash payment should wait approximately 2 business days until they complete their criminal history background check. The licensee must give the notice to the applicant and the applicant must be re-fingerprinted. application, Please note, the DOJ and FBI charge a fee for processing The applicant completes the form with his/her personal information and takes the form to a live scan operator where the applicant must provide the appropriate identification. Applicants must complete Federal Bureau of Investigation criminal history check in addition to the California Department of Justice criminal history check. The DOJ cannot respond to these email messages as the DOJ is not the determining agency. Bureau does not supply copies of Live Scan forms. If there is no information available from the District Attorneys office, the DOJ will contact the court to determine if this arrest event was handled in their court and if there is a disposition of that arrest event. For example, pursuant to Health and Safety Code 1522 if there is no matching fingerprint in the criminal history database a copy of the background check results is also sent to the community care licensing facility, foster family home, or a certified family home of a licensed foster family agency. How do I avoid errors when I have my fingerprints are taken? Alarm Company Employee with Firearms Permit (ACE & FQ), Alarm Company Operator Qualified Manager with Firearms Applicant Services Program This allows the DOJ to process the request for the FBI name check and forward it to the FBI within the required 90 days. An agency can initiate a background check application on behalf of an applicant in Guardian. Pursuant to Penal Code section 11105 (t), if an adverse employment, licensing, or certification decision is made based on the results of the criminal history background check, the applicant agency must provide a copy of those results to the applicant immediately. Only your username cannot be updated. The following are the basic steps to complete your request for a background check. When the ambiguity is identified, the potential match or matches must be manually (visually) compared and verified before the transaction can be processed. pay for their online application in BreEZe. manually reviewed by FBI and DOJ staff, the minimum processing time is 8-12 Please enter your Background Check ID # if you know it, along with your Social Security Number and all personal identifying information. This section pertains to the applicants who choose to use Guardian to assist in their background check. Each contact is accomplished via telephone call or fax request. If your Licensee or Director created your Guardian account, they can unlock the account for you by following the user guide Unlocking (Enabling) a User Account. You may mail your exemption documents back to the Care Provider Management Bureau (CPMB) at 744 P Street, M.S. If you have a Guardian account, you may log in to Guardian using your login credentials. First and last name of the applicant; and. The term "agencies" is inclusive of all Community Care licensed facilities, Foster Family Agencies, Home Care Organizations and TrustLine agencies. "A common carrier licensed under state law, or a motor carrier, air carrier or carrier affiliated with an air carrier through common controlling interest that is subject to Title 49 of the United States Code, or an authorized agent of any such carrier, when acting in the course and scope of duties incident to the receipt, processing, (NOTE: This SMSS mailbox has a different User ID and Password than the SMSS mailbox used to receive applicant fingerprint results.) If an applicants fingerprints are rejected twice by the FBI due to poor print quality, the form BCIA 8020, REQUEST FOR APPLICANT NAME CHECK BY THE FEDERAL BUREAU OF INVESTIGATION (FBI) must be submitted to the DOJs FBI Response Unit by the applicant agency, to request a name check of the FBI national criminal history database. Office: Youth Organizations/ Human Resources Agencies, pdf, Contract/Proprietary Security Organizations ONLY authorization request packet. Before an individual can obtain a community care license, or provide services, work or reside in an agency, he/she must receive a criminal record clearance from the California Department of Justice or the Care Provider Management Bureau (CPMB). After you have successfully registered in Guardian or logged into your existing account, you will see your Home Page with your status. ATTN: Visa-Immigration The fingerprint-based record review copy of your criminal history record also protects you and ensures only rightful access to your criminal history. If an FBI criminal background check is requested, the fingerprint images are forwarded to the FBI to perform a fingerprint-based search of records in the national criminal history database. Three (3) signed character reference statements. The research is labor intensive on the part of these agencies contacted, and as such, sometimes they limit the number of information requests the DOJ may make to them each day. If you are not a Licensee of an agency, please contact your Licensee or main point of contact for your agency to create an account for you. Check with your potential agency to see if they have received an exemption needed notification either in Guardian or by mail from the Care Provider Management Bureau (CPMB) stating that a criminal record exemption is needed. Applicant Background Check Status to check on the submission. This packet is utilized ONLY by agencies with employees or volunteers who are directly responsible for the care and security of children, the elderly, the handicapped, or the mentally impaired. If an exemption is needed, you will be notified via U.S. Mail. This section pertains to those agencies who are using Guardian to perform their background check and roster management functions, as well as those who choose to receive electronic notifications from Guardian. It is also entirely possible that fingerprints accepted by the DOJ system could be rejected by the FBI, because the FBI uses a higher threshold (sensitivity when comparing one print to another) to define a match. An exemption is a California Department of Social Services authorized written document that "exempts" the individual from the requirement of having a criminal record clearance. Can my fingerprints be delayed longer than the 3-7 days (California residents) or 10-12 weeks (out-of-state applicants)? If the agency chooses not to request an exemption for you to work, reside, or volunteer in their agency, you may apply for an exemption on your own behalf. See the It is the applicants responsibility to forward the information to their legal counsel or assistance agency. If your transfer cannot be processed due to the condition that has been placed on your exemption, you will also be notified via letter. If you choose to use Guardian, you can directly upload the documents to your Applicant Portal and CPMB will receive them instantly. To assist both regulatory entities and applicants, the DOJ's Applicant Background Check Status accepts inquiries and provides a status. Justice and the Federal Bureau of Investigation. Agencies authorized to submit fingerprints and receive FBI identification records must provide written notification to the individuals fingerprinted that the fingerprints will be used to check the criminal history records of the FBI. The form is available online by clicking on the link, Criminal Records - Request Your Own. The authorized agency will ensure that the card is filled out completely and accurately in areas such as the billing number, agency information, and fees. Liability Company (LLC) or a Private Patrol Operator license organized Follow the instructions to Register As A New User in Guardian. The applicant has to be fingerprinted again, which starts the FBI fingerprint background check process over. Authorized by California statute, the DOJ has processed State of California and Federal Bureau of Investigation (FBI) fingerprint-based background checks for decades. Only authorized Department of Justice (DOJ) personnel may use the DOJ's computer system. School Contractors Employers ONLY authorization request packet. If a requesting agency does not have results yet and digital Live Scan fingerprints were submitted, the agency can use the The response may be sent electronically or via hard copy mail, depending on how the applicant agency requested to receive their responses. Poor fingerprint quality means the fingerprint image is not as clear as it should be, which impacts the systems ability to confirm or dismiss a potential fingerprint match. The Billing Detail will remain in your SMSS mailbox for 90 days. NOTE: It may take up to 75 days from the date your completed exemption request is received for a decision to be made. State of California Department of Justice, Consumer Protection and Economic Opportunity, California Justice Information Services (CJIS), Request Visa/Immigration - Form BCIA 8016 VISA (Live Scan), pdf, Instructions for Visa/Immigration Request Form, pdf, Fingerprints & Background Checks Overview, Applicant Agency Justice Connection Overview, AB 1793 - Cannabis Convictions Resentencing, Certified Copies of Criminal History Records Overview. A written statement/explanation detailing approximate dates and events leading up to the arrest(s) that resulted in the conviction(s)/arrest(s) which are identified below. You will also be sent a similar letter, provided your address on record is correct. Cases that have been purged (destroyed) from court can still show up on your DOJ report. If the individual has no criminal history, DOJ forwards a clearance notice to the applicant or licensee and to the CPMB. 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