1:00. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. In addition, StubHub will be required to reimburse consumers who purchased tickets before March. I heard they were being sued, so was just waiting for any information on recovery of my money plus the interest that accumulated on my credit card. Get the latest news on COVID-19 delivered to you. As of today, StubHub says that customers who buy a ticket to an event that is cancelled and not rescheduled can choose between a cash refund or a credit worth 120 percent of what was paid for the event. Whereas last year there was a bubble for most of the year and fans couldnt attend, now all that counts is the money grab. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2021 LawCities.com. I listed tickets on StubHub, which I had done on multiple occasions. I was informed they could not secure the tickets from the seller. A California state court authorized the notice. Top Class As to the defendants dismissal bid, the court left all challenged claims in place noting that the briefing of this motion and others have been plagued with inefficient tactics. Judge Gilliam opined that some of StubHubs arguments were premature in view of the fact that at the pleading stage, the court must accept every allegation as true. StubHub is the world's top destination for ticket buyers and resellers. THEIR GUARANTEES ARE A LIE. MLB, Ticketmaster, and StubHub Named in Ticket-Refund Lawsuit Excluded from the Settlement Class are ticket purchases made using StubHubs app for mobile devices and tablets. The settlement will go to consumers in Arkansas, Arizona, Colorado, Maryland, Indiana, Minnesota, Ohio, Virgina, New Hampshire, Wisconsin, Virginia, and the District of Columbia. The suit alleges that StubHub should have provided refunds to its customers after they complained to the company. Punk Rock Bowling and Music Festival Tickets - StubHub While the customer service representative was apologetic, they couldn't come to a solution to find me a replacement ticket, or a voucher that would cover one of the 100s of pairs of seats that were still floating around. The lawsuit looks to represent anyone in the U.S. who purchased tickets on StubHub to events that were canceled in 2020. StubHub also referred to an order by the United Kingdoms Competition and Markets Authority that prevented it from merging or communicating about its business dealings with Viagogo Entertainment, which purchased StubHub in February 2020. According to the complaint, such was the case until the coronavirus pandemic became the new reality. Still have tickets to the cancellation. StubHub Class Action Settlement to Provide Credits For Tickets The suit also calls for a return of customer trust. McMillian purchased the ticket with StubHub's money-back guarantee policy, FanProtect guarantee. Unsubscribe at any time. Fan rewards: McMillan lawyer Nick Coulson echoed the sentiment. When I punched this ticket, they had already charged nearly a $100 fee, and now, because of all the confusion, they charged me another $500, all of these added up are more expensive than my original ticket. A link has directed you to this review. If you would prefer a cash refund, simply . Then he retracted, saying that there doesn't seem to be any tickets left for the game. Class Action Lawsuit Filed Against StubHub - Law Cities One man is reportedly suing the ticket resale company StubHub for $5 million in a class-action lawsuit. StubHub filed a lawsuit against the Warriors and Ticketmaster in California on Sunday, accusing the two of conspiring to create an illegal resale market. Last Friday, Judge Haywood S. Gilliam opined on a motion to compel arbitration and dismiss a complaint filed by ticket purchasers concerning StubHubs refund policy for events affected by the COVID-19 pandemic. StubHub, Ticketmaster win in MLB ticket lawsuit - Yahoo! News The plaintiff has purchased a ticket for a suspended NHL game through StubHub but has received no refund. A majority of the purchase price for every ticket sold on the companys website is paid out to a third-party seller, the suit reads, and in the event of a cancellation, that money should go back to the buyer. https://topclassactions.com/wp-admin/admin-ajax.php. FALSE. StubHub to refund over $3 million to more than 8,500 Colorado customers The return of live events, the input of customers, partners, and reulators, and the opportunity to finally consult with our new parent company, viagogo, all contrbuted to StubHubs decision to make this move now, the company said in a statement. But the company does not need to comply with the law to avoid liability. Instead of section 130 row 18 I was offered 452 row 15 which is behind the stage and the absolute lowest priced ticket StubHub was currently offering. The show was cancelled due to COVID-19 and then subsequently rescheduled to June 2021 which again that show was cancelled and subsequently rescheduled to 2022. 2. A federal class-action lawsuit against StubHub has been filed by Matthew McMillan. Law Analysis StubHub Denied Dismissal of Lawsuit Over COVID Refund Claims By Michael McCann May 17, 2022 9:30am After StubHub made a second attempt to have a suit over its COVID refund policy dismissed, the court ruled against it. Under normal circumstances, these processes are manageable. Do not use STUBHUB, they are not an honest business. Despite Cassidys representations, cash refunds represented a key component of the contractual agreement between StubHub and ticket buyers that goes beyond mere convenience, the case claims. Sign up for ClassAction.orgs newsletter here. Especially because people have no idea if they'll even be able to use the coupons we don't know what the next 12 months are going to look like. Ive been trying to get my money back for 2.5 years with no luck! StubHub settles with US Attorneys General over its COVID refunds policy I am appalled at their lack of customer service and straight out thievery. The Settlement Class includes all persons who purchased at least one ticket from StubHub while in California using the StubHub website or mobile website from September 1, 2015 to September 1, 2019. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. I had used stubhub a dozen times without a problem, but never realized they could steal from a customer in a situation like this. The Hollywood Reporter is a part of Penske Media Corporation. It stated, if the event is canceled and not rescheduled, you will get a refund or credit to use on a future purchase, as determined in StubHubs sold discretion (unless a refund is required by law)., On March 20, Cassidy sent a new email. StubHub refund ruling highlights Calif. precedent companies despise StubHub Hit With $5 Million Class Action Lawsuit - Yahoo! Its location on this page may change next time you visit. We value your privacy. Before commenting, please review our comment policy. I am going to suing them due to this but I thought it should be put out their they arent trying to change their ways they dont gave a damn about customers because I WAS IN TRAINING A FEW MONTHS AGO AND THEY WERE STILL STATING NO REFUNDS UNLESS THE CUSTOMER WAS GIVING HARSH PUSHBACK AND THEN REACH OUT TO A SUPERVISOR FIRST. The complaint says StubHub decided to reverse its policy and issue only coupons at a time when many consumers could desperately use the cash refunds. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences. McMillan challenges the policy change, saying StubHub did not act fiscally responsible. Through this action, we hope to provide people some small bit of relief during this uncertain time., Ticket scalping companies want government bailouts due to coronavirus, ticket resale sites began requesting corporate bailouts, doesnt have enough liquidity to honour these requests, Rocklahoma postpones 2020 festival due to coronavirus, Bunbury Festival 2020 canceled amid coronavirus pandemic, Imprisoning the Tiger King wont stop Netflix from dropping another episode. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. I have not received any information on recovery of my money yet. Speaking to the broader business model of companies like StubHub, Vivid Seats and Gametime, the case places the blame for StubHubs inability to provide cash refunds in the face of mass event cancellations on its inherent shortage of operational cashflow. This browser does not support PDFs. If I could give zero stars I would. StubHub finally addressed the formal rescinding of its FanProtect guarantee in a March 30 email from Cassidy in which the company, rather than accept responsibility, continued to tout the policy change as in the interest of customers, the lawsuit says. They too should be held accountable. Tickets are 100% guaranteed by FanProtect. Many events this past month were canceled. TicketsOnSale.com faces a proposed class action that alleges the company wrongfully charged a California man for tickets to a summer 2020 concert that was postponed indefinitely due to the coronavirus pandemic. I purchased OHL tickets the day before the game. Frustrated concert goers still fighting for refunds The lawsuit also notes that StubHub president Singh Cassidy sent out an email on March 12, saying that refunds would still be available. StubHub has my $253 for tickets I sold. Further, the voucher never came through! Its now 3/3/22 so thats 64 days since I requested the refund. I was told the offer for alternative tickets was the only offer that would be made other than a refund. As the pandemic clamped down on live events across the globe, most ticketing outfits had to make rapid changes to keep from being overwhelmed by the sudden stop to cash flow coupled with the cancellation of events. Please add me I have communication and documentation to prove stub hub is just keeping my money. I purchased 2 tickets for the Charlotte soccer team and I got additionally charged for 2 parking ticket which I never purchased. This is the only option that allows you to retain your right to bring another lawsuit against StubHub about the claims in this case, but you give up the right to get an award under the Settlement. Punk Rock Bowling and Music Festival tickets for the upcoming concert tour are on sale at StubHub.
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stubhub refund lawsuit